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Explaining the variable effects of social support on work-based stressor-strain relations: The role of perceived pattern of support exchange

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  • Nahum-Shani, Inbal
  • Bamberger, Peter A.

Abstract

Seeking to explain mixed empirical findings regarding the buffering effect of social support on work-based stress-strain relations, we posit that whether an increase in the level of support received buffers or exacerbates the harmful effects of workload on employee health and well-being is contingent upon the general pattern characterizing an employee supportive exchanges across his/her close relationships. Specifically, we propose that the buffering effect of receiving social support depends on whether the employee perceives his/her social exchanges as reciprocal (support given equals support received), under-reciprocating (support given exceeds support received), or over-reciprocating (support received exceeds support given). Based on longitudinal data collected from a random sample of blue-collar workers, our findings support our predictions, indicating that the buffering effect of social support on the relationship between work hours (on the one hand) and employee health and well-being (on the other) varies as a function of the pattern of exchange relations between an employee and his/her close support providers.

Suggested Citation

  • Nahum-Shani, Inbal & Bamberger, Peter A., 2011. "Explaining the variable effects of social support on work-based stressor-strain relations: The role of perceived pattern of support exchange," Organizational Behavior and Human Decision Processes, Elsevier, vol. 114(1), pages 49-63, January.
    • Handle: RePEc:eee:jobhdp:v:114:y:2011:i:1:p:49-63
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    Cited by:

    1. Xiao-Yun Xie & Chu-Ding Ling & Shen-Jiang Mo & Kun Luan, 2015. "Linking Colleague Support to Employees’ Promotive Voice: A Moderated Mediation Model," PLOS ONE, Public Library of Science, vol. 10(7), pages 1-15, July.
    2. Hsee, Christopher K. & Shen, Luxi & Zhang, Shirley & Chen, Jingqiu & Zhang, Li, 2012. "Fate or fight: Exploring the hedonic costs of competition," Organizational Behavior and Human Decision Processes, Elsevier, vol. 119(2), pages 177-186.
    3. Alyson Byrne & Julian Barling & Kathryne Dupré, 2014. "Leader Apologies and Employee and Leader Well-Being," Journal of Business Ethics, Springer, vol. 121(1), pages 91-106, April.
    4. Matthew J. Quade & Sara J. Perry & Emily M. Hunter, 2019. "Boundary Conditions of Ethical Leadership: Exploring Supervisor-Induced and Job Hindrance Stress as Potential Inhibitors," Journal of Business Ethics, Springer, vol. 158(4), pages 1165-1184, September.

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