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What types of advice do decision-makers prefer?

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  • Dalal, Reeshad S.
  • Bonaccio, Silvia

Abstract

In the decision-making literature, "advice" has typically been defined very restrictively, as a recommendation concerning which alternative the decision-maker should choose. The present paper examines decision-makers' reactions to this and three additional types of advice (a recommendation concerning which alternative not to choose, information about alternatives, and a recommendation concerning how to make the decision), along with another common form of interpersonal assistance (Social Support), from the perspective of maximizing decision accuracy and maintaining decision autonomy. The role of situational and individual differences is also examined. Results from two multilevel policy-capturing studies indicate that, although they consider recommendations regarding which alternative to choose to be important in some contexts, decision-makers often prefer to receive a type of advice that is greatly understudied by researchers--namely, the provision of information about alternatives. The implications of these findings for the study of advice-taking are discussed, as are future research directions.

Suggested Citation

  • Dalal, Reeshad S. & Bonaccio, Silvia, 2010. "What types of advice do decision-makers prefer?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 112(1), pages 11-23, May.
    • Handle: RePEc:eee:jobhdp:v:112:y:2010:i:1:p:11-23
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    References listed on IDEAS

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    Cited by:

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    5. Blom, Tannelie and Valentina Carraro, 2014. "An information processing approach to public organizations: The case of the European Union Fundamental Rights Agency," European Integration online Papers (EIoP), European Community Studies Association Austria (ECSA-A), vol. 18, February.
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    7. Cleston Alexandre dos Santos & Paulo Roberto da Cunha, 2021. "Effect of Trust between the Time Pressure and Complexity in Judging and Decision-Making in Auditing," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 25(5), pages 200037-2000.
    8. W. Robert Knechel & Justin Leiby, 2016. "If You Want My Advice: Status Motives and Audit Consultations About Accounting Estimates," Journal of Accounting Research, Wiley Blackwell, vol. 54(5), pages 1331-1364, December.
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    11. Haran, Uriel & Mazar, Asaf & Hurwitz, Mordechai & Moran, Simone, 2022. "Confidently at your service: Advisors alter their stated confidence to be helpful," Organizational Behavior and Human Decision Processes, Elsevier, vol. 171(C).
    12. Fili, Andreas, 2014. "Mentoring the CEO or monitoring the ROI? The business angel's interrole conflict in the venture relationship," Working Paper Series 14/7, Royal Institute of Technology, Department of Real Estate and Construction Management & Banking and Finance.
    13. Kuhn, Kristine M. & Galloway, Tera L. & Collins-Williams, Maureen, 2017. "Simply the best: An exploration of advice that small business owners value," Journal of Business Venturing Insights, Elsevier, vol. 8(C), pages 33-40.
    14. Sprenger, Julia, 2016. "Financial literacy: A barrier to seek financial advice but not a shield against following it," Ruhr Economic Papers 634, RWI - Leibniz-Institut für Wirtschaftsforschung, Ruhr-University Bochum, TU Dortmund University, University of Duisburg-Essen.
    15. Sprenger, Julia, 2016. "Explanations or advice: The impact of financial literacy on information acquisition behavior," Ruhr Economic Papers 626, RWI - Leibniz-Institut für Wirtschaftsforschung, Ruhr-University Bochum, TU Dortmund University, University of Duisburg-Essen.
    16. Kausel, Edgar E. & Culbertson, Satoris S. & Leiva, Pedro I. & Slaughter, Jerel E. & Jackson, Alexander T., 2015. "Too arrogant for their own good? Why and when narcissists dismiss advice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 33-50.
    17. Stone, Gregory & Walton, Stephanie & Zhang, Yibo (James), 2023. "The impact of online tax community advice on individual taxpayer decision making," Advances in accounting, Elsevier, vol. 63(C).
    18. Barham, Bradford L. & Chavas, Jean-Paul & Fitz, Dylan & Schechter, Laura, 2018. "Receptiveness to advice, cognitive ability, and technology adoption," Journal of Economic Behavior & Organization, Elsevier, vol. 149(C), pages 239-268.

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