IDEAS home Printed from https://ideas.repec.org/a/eee/jobhdp/v108y2009i1p93-105.html
   My bibliography  Save this article

Procedural justice, interactional justice, and task performance: The mediating role of intrinsic motivation

Author

Listed:
  • Zapata-Phelan, Cindy P.
  • Colquitt, Jason A.
  • Scott, Brent A.
  • Livingston, Beth

Abstract

This manuscript reports the results of two studies, one in the laboratory and one in the field, both of which examined intrinsic motivation as a mediator of the relationship between justice and task performance. Using fairness theory, we argued that procedural justice and interpersonal justice would have significant, independent effects on intrinsic motivation. In general, the results showed that procedural justice predicted both self-reported and free-choice based measures of intrinsic motivation. Procedural justice also predicted task performance, a relationship that was partially mediated by intrinsic motivation. In contrast, interpersonal justice was not significantly related to either intrinsic motivation or task performance. We discuss the implications of these results for the continued integration of the justice and motivation literatures.

Suggested Citation

  • Zapata-Phelan, Cindy P. & Colquitt, Jason A. & Scott, Brent A. & Livingston, Beth, 2009. "Procedural justice, interactional justice, and task performance: The mediating role of intrinsic motivation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(1), pages 93-105, January.
    • Handle: RePEc:eee:jobhdp:v:108:y:2009:i:1:p:93-105
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0749-5978(08)00089-7
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    2. Colquitt, Jason A. & Scott, Brent A. & Judge, Timothy A. & Shaw, John C., 2006. "Justice and personality: Using integrative theories to derive moderators of justice effects," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(1), pages 110-127, May.
    3. Rupp, Deborah E. & Cropanzano, Russell, 2002. "The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 925-946, September.
    4. Chebat, Jean-Charles & Slusarczyk, Witold, 2005. "How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study," Journal of Business Research, Elsevier, vol. 58(5), pages 664-673, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bianchi, Emily C. & Brockner, Joel, 2012. "In the eyes of the beholder? The role of dispositional trust in judgments of procedural and interactional fairness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 118(1), pages 46-59.
    2. Constantinos Choromides, 2021. "Leading change in Financial Service Organisations: An Exploration of Employees’ Perceptions of Management of Change Using an Organisational Justice Framework," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 71(3-4), pages 67-97, July-Dece.
    3. Hongwei He & Weichun Zhu & Xiaoming Zheng, 2014. "Procedural Justice and Employee Engagement: Roles of Organizational Identification and Moral Identity Centrality," Journal of Business Ethics, Springer, vol. 122(4), pages 681-695, July.
    4. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Perceptions de justice organisationnelle dans les collectivités locales : quels impacts sur le bien-être psychologique au travail et sur l’intention de quitter des agents ?," Post-Print hal-02142237, HAL.
    5. Kim, Andrea & Moon, Jinhee & Shin, Jiseon, 2019. "Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective," Journal of Business Research, Elsevier, vol. 97(C), pages 30-42.
    6. Rebekka Kesberg & Stefan Pfattheicher, 2019. "Democracy matters: a psychological perspective on the beneficial impact of democratic punishment systems in social dilemmas," Palgrave Communications, Palgrave Macmillan, vol. 5(1), pages 1-13, December.
    7. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Analyse de l'influence de la justice organisationnelle perçue sur la motivation intrinsèque, la satisfaction au travail et la performance dans la tâche au sein des collectivités locales françaises," Post-Print hal-02341224, HAL.
    8. Pablo Zoghbi-Manrique-de-Lara & Mercedes Viera-Armas, 2019. "Does Ethical Leadership Motivate Followers to Participate in Delivering Compassion?," Journal of Business Ethics, Springer, vol. 154(1), pages 195-210, January.
    9. De Clercq, Dirk & Haq, Inam Ul & Azeem, Muhammad Umer, 2018. "The roles of informational unfairness and political climate in the relationship between dispositional envy and job performance in Pakistani organizations," Journal of Business Research, Elsevier, vol. 82(C), pages 117-126.
    10. Pablo Zoghbi-Manrique-de-Lara & Miguel Suárez-Acosta, 2014. "Employees’ Reactions to Peers’ Unfair Treatment by Supervisors: The Role of Ethical Leadership," Journal of Business Ethics, Springer, vol. 122(4), pages 537-549, July.
    11. Homburg, Christian & Totzek, Dirk & Krämer, Melanie, 2014. "How price complexity takes its toll: The neglected role of a simplicity bias and fairness in price evaluations," Journal of Business Research, Elsevier, vol. 67(6), pages 1114-1122.
    12. Michael S. Cole & Jeremy B. Bernerth & Frank Walter & Daniel T. Holt, 2010. "Organizational Justice and Individuals' Withdrawal: Unlocking the Influence of Emotional Exhaustion," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 367-390, May.
    13. Hassan Jalil Shah & Jenho Peter Ou & Saman Attiq & Muhammad Umer & Wing-Keung Wong, 2022. "Does Inclusive Leadership Improve the Sustainability of Employee Relations? Test of Justice Theory and Employee Perceived Insider Status," Sustainability, MDPI, vol. 14(21), pages 1-19, November.
    14. Gaucher, Benoît & Chebat, Jean-Charles, 2019. "How uncivil customers corrode the relationship between frontline employees and retailers," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 1-10.
    15. Xinyan Wang & Jianqiao Liao & Degen Xia & Tao Chang, 2010. "The impact of organizational justice on work performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 31(6), pages 660-677, September.
    16. Selvarajan, T.T. & Singh, Barjinder & Solansky, Stephanie, 2018. "Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees," Journal of Business Research, Elsevier, vol. 85(C), pages 142-154.
    17. Ambrose, Maureen L., 2002. "Contemporary justice research: A new look at familiar questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 803-812, September.
    18. DeConinck, James B., 2010. "The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees' level of trust," Journal of Business Research, Elsevier, vol. 63(12), pages 1349-1355, December.
    19. Raymond Loi & Long Lam & Ka Chan, 2012. "Coping with Job Insecurity: The Role of Procedural Justice, Ethical Leadership and Power Distance Orientation," Journal of Business Ethics, Springer, vol. 108(3), pages 361-372, July.
    20. Olkkonen, Maria-Elena & Lipponen, Jukka, 2006. "Relationships between organizational justice, identification with organization and work unit, and group-related outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 202-215, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jobhdp:v:108:y:2009:i:1:p:93-105. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/obhdp .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.