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Client led coaching: A random assignment evaluation of the impacts of financial coaching programs

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  • Theodos, Brett
  • Stacy, Christina Plerhoples
  • Daniels, Rebecca

Abstract

We undertake the first rigorous evaluation of financial coaching using a randomized controlled trial at two sites. We estimate both treatment uptake and treatment outcomes, including intent to treat estimates and complier average causal effects. Data are drawn from individual-level credit reporting firm records and baseline and follow-up surveys. Results indicate that financial coaching produces a number of significant effects on behaviors and outcomes related to money management, debt, savings, and perceptions of financial well-being. Most notably, at one site, financial coaching helped participants to increase their savings and credit scores, and at the other, it helped them to reduce their aggregate and delinquent debt.

Suggested Citation

  • Theodos, Brett & Stacy, Christina Plerhoples & Daniels, Rebecca, 2018. "Client led coaching: A random assignment evaluation of the impacts of financial coaching programs," Journal of Economic Behavior & Organization, Elsevier, vol. 155(C), pages 140-158.
    • Handle: RePEc:eee:jeborg:v:155:y:2018:i:c:p:140-158
    DOI: 10.1016/j.jebo.2018.08.019
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    Cited by:

    1. Brett Theodos & Christina Plerhoples Stacy & Devlin Hanson & Julian Jamison & Rebecca Daniels, 2020. "Do not swipe the small stuff: A randomized evaluation of rules of thumb‐based financial education," Journal of Consumer Affairs, Wiley Blackwell, vol. 54(2), pages 701-722, June.
    2. Jeffrey Anvari-Clark & David Ansong, 2022. "Predicting Financial Well-Being Using the Financial Capability Perspective: The Roles of Financial Shocks, Income Volatility, Financial Products, and Savings Behaviors," Journal of Family and Economic Issues, Springer, vol. 43(4), pages 730-743, December.
    3. Basha, Shabeen Afsar & Bennasr, Hamdi & Goaied, Mohamed, 2023. "Financial literacy, financial development, and leverage of small firms," International Review of Financial Analysis, Elsevier, vol. 86(C).
    4. Stephen Roll & Olga Kondratjeva & Sam Bufe & Michal Grinstein-Weiss & Stephanie Skees, 2022. "Assessing the Short-Term Stability of Financial Well-Being in Low- and Moderate-Income Households," Journal of Family and Economic Issues, Springer, vol. 43(1), pages 100-127, March.
    5. Blanco, Luisa R. & Hernandez, Isaias & Thames, April D. & Chen, Lucia & Serido, Joyce, 2023. "Mind your money: A community-based digital intervention for improving financial capability among Hispanics," Journal of Economic Behavior & Organization, Elsevier, vol. 212(C), pages 629-643.
    6. Roll, Stephen & Grinstein-Weiss, Michal & Gallagher, Emily & Cryder, Cynthia, 2020. "Can pre-commitment increase savings deposits? Evidence from a tax-time field experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 180(C), pages 357-380.
    7. Mustafa Ozguven & Chong Yan Gao & Mohamed Yacine Si Tayeb, 2021. "The Utilization of Autoregressive Forecasting Models in Strategic Management," International Journal of Science and Business, IJSAB International, vol. 5(7), pages 170-185.

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    More about this item

    Keywords

    Personal finance; Financial coaching; Randomized control trial;
    All these keywords.

    JEL classification:

    • D14 - Microeconomics - - Household Behavior - - - Household Saving; Personal Finance
    • G40 - Financial Economics - - Behavioral Finance - - - General

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