IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v69y2016i5p1862-1867.html
   My bibliography  Save this article

An empirical study of 360-degree feedback, organizational justice, and firm sustainability

Author

Listed:
  • Karkoulian, Silva
  • Assaker, Guy
  • Hallak, Rob

Abstract

The extensive efforts on soliciting organizational justice for employees and sustaining this justice throughout the organization have turned justice into a vital component of the organizational culture and structure. However, the conditions affecting the latter still lack research. This study tests the compound correlation between organizational justice and the application of 360-degree feedback while emphasizing the sustainability of a just and fair work environment in an organization. A sample of 400 employees occupying various positions in home appliances and electronics organizations contribute to this research. The results of the path analysis (PA) demonstrate that the implementation of 360-degree feedback in an organization not only gives rise to organizational justice, but also aids in sustaining this justice and making justice an integral part of the organizational culture.

Suggested Citation

  • Karkoulian, Silva & Assaker, Guy & Hallak, Rob, 2016. "An empirical study of 360-degree feedback, organizational justice, and firm sustainability," Journal of Business Research, Elsevier, vol. 69(5), pages 1862-1867.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:5:p:1862-1867
    DOI: 10.1016/j.jbusres.2015.10.070
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296315004932
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2015.10.070?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. White, Leroy & Lee, Gregory John, 2009. "Operational research and sustainable development: Tackling the social dimension," European Journal of Operational Research, Elsevier, vol. 193(3), pages 683-692, March.
    2. Wagner, Marcus, 2010. "The role of corporate sustainability performance for economic performance: A firm-level analysis of moderation effects," Ecological Economics, Elsevier, vol. 69(7), pages 1553-1560, May.
    3. I. Jawahar, 2007. "The Influence of Perceptions of Fairness on Performance Appraisal Reactions," Journal of Labor Research, Springer, vol. 28(4), pages 735-754, September.
    4. Ambrose, Maureen L., 2002. "Contemporary justice research: A new look at familiar questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 803-812, September.
    5. del Río-Lanza, Ana Belén & Vázquez-Casielles, Rodolfo & Díaz-Martín, Ana M, 2009. "Satisfaction with service recovery: Perceived justice and emotional responses," Journal of Business Research, Elsevier, vol. 62(8), pages 775-781, August.
    6. Lin, Shao-Lung & Hsieh, An-Tien, 2010. "International strategy implementation: Roles of subsidiaries, operational capabilities, and procedural justice," Journal of Business Research, Elsevier, vol. 63(1), pages 52-59, January.
    7. Olinsky, Alan & Chen, Shaw & Harlow, Lisa, 2003. "The comparative efficacy of imputation methods for missing data in structural equation modeling," European Journal of Operational Research, Elsevier, vol. 151(1), pages 53-79, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Xie, Jiangtao & Jain, Tanusree, 2024. "Unpacking micro-CSR through a computational literature review: An identity heterogeneity view of internal stakeholders," Journal of Business Research, Elsevier, vol. 172(C).
    2. Fogoroş Teodora Elena & Maftei Mihaela & Biţan Gabriela Elena & Kurth Bastian L., 2020. "Study on methods for evaluating employees performance in the context of digitization," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 14(1), pages 878-892, July.
    3. Woocheol Kim & Jiwon Park, 2017. "Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations," Sustainability, MDPI, vol. 9(2), pages 1-16, February.
    4. Wing, Albert & Wilk, Shaun, 2019. "Social Responsibility of Recycling," MPRA Paper 93842, University Library of Munich, Germany.
    5. Stephen Makewit Mosong & Dr. Peninah Tanui, 2023. "Talent Management Practices and Perceived Sustainable Competitive Advantage of the Kenya’s Commercial Banks in Nairobi County: Interaction Effect of Organizational Justice," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(7), pages 645-653, July.
    6. Zahid Yousaf & Magdalena Radulescu, 2024. "Does Organizational Virtue Crop-Up Organizational Justice? Accessing the Mediating Role of Moral Identity," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 9420-9439, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Waymond Rodgers & Mouza Al Habsi & George Gamble, 2019. "Sustainability and Firm Performance: A Review and Analysis Using Algorithmic Pathways in the Throughput Model," Sustainability, MDPI, vol. 11(14), pages 1-27, July.
    2. Kelly, Scott & Shipworth, Michelle & Shipworth, David & Gentry, Michael & Wright, Andrew & Pollitt, Michael & Crawford-Brown, Doug & Lomas, Kevin, 2013. "Predicting the diversity of internal temperatures from the English residential sector using panel methods," Applied Energy, Elsevier, vol. 102(C), pages 601-621.
    3. Fiaz Ahmad Sulehri & Saba Sharif, 2022. "The Impact of Firm Sustainability on Firm Growth: Evidence from USA," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 8(2), pages 1-15, August.
    4. Lee, Gilsoo & Cho, Sam Yul & Arthurs, Jonathan & Lee, Eun Kyung, 2020. "Celebrity CEO, identity threat, and impression management: Impact of celebrity status on corporate social responsibility," Journal of Business Research, Elsevier, vol. 111(C), pages 69-84.
    5. Głodowska Agnieszka & Pera Bożena & Wach Krzysztof, 2019. "International Strategy as the Facilitator of the Speed, Scope, and Scale of Firms’ Internationalization," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 27(3), pages 55-84, September.
    6. Block, Joern & Wagner, Marcus, 2014. "Ownership versus management effects on corporate social responsibility concerns in large family and founder firms," Journal of Family Business Strategy, Elsevier, vol. 5(4), pages 339-346.
    7. Moliterni, Fabio, 2018. "Do Global Financial Markets Capitalise Sustainability? Evidence of a Quick Reversal," SAS: Society and Sustainability 274853, Fondazione Eni Enrico Mattei (FEEM).
    8. Nancy, Jane Y. & Khanna, Nehemiah H. & Arputharaj, Kannan, 2017. "Imputing missing values in unevenly spaced clinical time series data to build an effective temporal classification framework," Computational Statistics & Data Analysis, Elsevier, vol. 112(C), pages 63-79.
    9. Henao, Felipe & Cherni, Judith A. & Jaramillo, Patricia & Dyner, Isaac, 2012. "A multicriteria approach to sustainable energy supply for the rural poor," European Journal of Operational Research, Elsevier, vol. 218(3), pages 801-809.
    10. Roberta Troisi & Annamaria Nese & Rocío Blanco-Gregory & Monica Anna Giovanniello, 2023. "The Effects of Corruption and Innovation on Sustainability: A Firm-Level Analysis," Sustainability, MDPI, vol. 15(3), pages 1-15, January.
    11. Nugroho Mardi Wibowo & Woro Utari & Yuyun Widiastuti & Abdul Muhith & Dyah Eko Setyowati, 2020. "Building Patient Trust in the Era of National Health Insurance: Consequences of Healthcare Service Quality, Satisfaction and Health Conditions," Review of European Studies, Canadian Center of Science and Education, vol. 12(3), pages 1-75, September.
    12. Garcés-Ayerbe, Concepción & Cañón-de-Francia, Joaquín, 2017. "The Relevance of Complementarities in the Study of the Economic Consequences of Environmental Proactivity: Analysis of the Moderating Effect of Innovation Efforts," Ecological Economics, Elsevier, vol. 142(C), pages 21-30.
    13. Muhammad Zahid & Haseeb Ur Rahman & Musa Khan & Wajahat Ali & Fazaila Shad, 2020. "Addressing endogeneity by proposing novel instrumental variables in the nexus of sustainability reporting and firm financial performance: A step‐by‐step procedure for non‐experts," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3086-3103, December.
    14. Rodolfo Vázquez-Casielles & Víctor Iglesias & Concepción Varela-Neira, 2010. "Service recovery, satisfaction and behaviour intentions: analysis of compensation and social comparison communication strategies," The Service Industries Journal, Taylor & Francis Journals, vol. 32(1), pages 83-103, July.
    15. Abdelfeteh Bitat, 2018. "Environmental regulation and eco-innovation: the Porter hypothesis refined," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 8(3), pages 299-321, September.
    16. Raeesi, Ramin & Sahebjamnia, Navid & Mansouri, S. Afshin, 2023. "The synergistic effect of operational research and big data analytics in greening container terminal operations: A review and future directions," European Journal of Operational Research, Elsevier, vol. 310(3), pages 943-973.
    17. Paweł Ziemba, 2022. "Application Framework of Multi-Criteria Methods in Sustainability Assessment," Energies, MDPI, vol. 15(23), pages 1-18, December.
    18. Mohamed Basta & James Lapalme & Marc Paquet & Patrick Saint‐Louis & Tarek Abu Zwaida, 2018. "How are supply chains addressing their social responsibility dilemmas? Review of the last decade and a half," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(5), pages 833-843, September.
    19. Zhou, Bing & Liu, Tingting, 2023. "The impact of economic performance on the environmental protection orientation of mining enterprises: A case study of the Yangtze River Economic Belt in China," Resources Policy, Elsevier, vol. 86(PA).
    20. Ahlvik, Catarina & Björkman, Ingmar, 2015. "Towards explaining subsidiary implementation, integration, and internalization of MNC headquarters HRM practices," International Business Review, Elsevier, vol. 24(3), pages 497-505.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:69:y:2016:i:5:p:1862-1867. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.