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Measuring retail productivity: what really matters?

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  • Dubelaar, Chris
  • Bhargava, Mukesh
  • Ferrarin, David

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  • Dubelaar, Chris & Bhargava, Mukesh & Ferrarin, David, 2002. "Measuring retail productivity: what really matters?," Journal of Business Research, Elsevier, vol. 55(5), pages 417-426, May.
    • Handle: RePEc:eee:jbrese:v:55:y:2002:i:5:p:417-426
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    1. repec:dau:papers:123456789/3445 is not listed on IDEAS
    2. Arie Y. Lewin & John W. Minton, 1986. "Determining Organizational Effectiveness: Another Look, and an Agenda for Research," Management Science, INFORMS, vol. 32(5), pages 514-538, May.
    3. Brian T. Ratchford & James R. Brown, 1985. "A Study of Productivity Changes in Food Retailing," Marketing Science, INFORMS, vol. 4(4), pages 292-311.
    4. -, 1986. "Agenda = Agenda," Series Históricas 8749, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    5. Balaji S. Chakravarthy, 1986. "Measuring strategic performance," Strategic Management Journal, Wiley Blackwell, vol. 7(5), pages 437-458, September.
    6. Bhargava, Mukesh & Dubelaar, Chris & Ramaswami, Sridhar, 1994. "Reconciling diverse measures of performance : A conceptual framework and test of a methodology," Journal of Business Research, Elsevier, vol. 31(2-3), pages 235-246.
    7. Mahajan, Jayashree, 1991. "A data envelopment analytic model for assessing the relative efficiency of the selling function," European Journal of Operational Research, Elsevier, vol. 53(2), pages 189-205, July.
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    Cited by:

    1. Ricardo Sellers & Juan Luis Nicolau, 2009. "Analysing the effect of environmental factors on service performance," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1471-1488, December.
    2. Mertens, Willem & Recker, Jan & Kummer, Tyge-F. & Kohlborn, Thomas & Viaene, Stijn, 2016. "Constructive deviance as a driver for performance in retail," Journal of Retailing and Consumer Services, Elsevier, vol. 30(C), pages 193-203.
    3. Assaf, A. George & Barros, Carlos & Sellers-Rubio, Ricardo, 2011. "Efficiency determinants in retail stores: a Bayesian framework," Omega, Elsevier, vol. 39(3), pages 283-292, June.
    4. Jing, Chunxiao & Foltz, Jeremy D., 2024. "Can the Service Sector Lead Structural Transformation in Africa? Evidence from Côte d'Ivoire," 2024 Annual Meeting, July 28-30, New Orleans, LA 343566, Agricultural and Applied Economics Association.
    5. Camal Gallouj & Faïz Gallouj & Marie-Hélène Vigliano, 2012. "Au-delà de la productivité : les multiples mondes de la performance dans le commerce," Post-Print halshs-01114088, HAL.
    6. Park, Timothy A., 2014. "Assessing Performance Impacts in Food Retail Distribution Systems: A Stochastic Frontier Model Correcting for Sample Selection," Agricultural and Resource Economics Review, Cambridge University Press, vol. 43(3), pages 373-389, December.
    7. Kyungwan Ko & Meehyang Chang & Eun-Song Bae & Daecheol Kim, 2017. "Efficiency Analysis of Retail Chain Stores in Korea," Sustainability, MDPI, vol. 9(9), pages 1-14, September.
    8. Tuncay Ozcan & Fatih Tuysuz, 2016. "Modified Grey Relational Analysis Integrated with Grey Dematel Approach for the Performance Evaluation of Retail Stores," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 353-386, March.
    9. Manuel Xavier, José & Ferreira Moutinho, Victor & Carrizo Moreira, António, 2015. "An empirical examination of performance in the clothing retailing industry: A case study," Journal of Retailing and Consumer Services, Elsevier, vol. 25(C), pages 96-105.
    10. Cadeaux, Jack & Dubelaar, Chris, 2012. "Market environment, assortment policy, and performance of small retailers," Australasian marketing journal, Elsevier, vol. 20(4), pages 250-259.
    11. Gautier Daras & Bruno Agard & Bernard Penz, 2019. "Conceptual Framework for SDSS Development with an Application in the Retail Industry," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(3), pages 357-373, June.
    12. Hsin‐Pin Fu & Tien‐Hsiang Chang & Lon‐Fon Shieh & Arthur Lin & Shang‐Wen Lin, 2015. "Applying DEA–BPN to Enhance the Explanatory Power of Performance Measurement," Systems Research and Behavioral Science, Wiley Blackwell, vol. 32(6), pages 707-720, November.
    13. Morimura, Fumikazu & Sakagawa, Yuji, 2018. "Information technology use in retail chains: Impact on the standardisation of pricing and promotion strategies and performance," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 81-91.
    14. Yu, Wantao & Ramanathan, Ramakrishnan, 2009. "An assessment of operational efficiency of retail firms in China," Journal of Retailing and Consumer Services, Elsevier, vol. 16(2), pages 109-122.
    15. Romero, Jaime & Cruz-Roche, Ignacio & Charron, Jean-Philippe, 2020. "The myth of price convergence under economic integration: A proposed explanation for the difference in food prices across European countries," European Management Journal, Elsevier, vol. 38(2), pages 267-276.
    16. Jabir Ali & Ashwin Chandra & Tabassum Ali, 2017. "Self-started versus Family Inherited Businesses: A Comparison of Managing Unorganized Food Grocery Retail Stores in an Emerging Economy," Business Perspectives and Research, , vol. 5(1), pages 24-35, January.
    17. H. R., Ganesha & Aithal, Sreeramana, 2020. "Retailing Performance Evaluation Scale for Indian Brick-and-Mortar Lifestyle Retailers (LSRS-b)," MPRA Paper 102554, University Library of Munich, Germany.

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