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Using the analytic hierarchy process for bank management: Analysis of consumer bank selection decisions

Author

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  • Javalgi, Rajshekhar G.
  • Armacost, Robert L.
  • Hosseini, Jamshid C.

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Suggested Citation

  • Javalgi, Rajshekhar G. & Armacost, Robert L. & Hosseini, Jamshid C., 1989. "Using the analytic hierarchy process for bank management: Analysis of consumer bank selection decisions," Journal of Business Research, Elsevier, vol. 19(1), pages 33-49, August.
    • Handle: RePEc:eee:jbrese:v:19:y:1989:i:1:p:33-49
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    Cited by:

    1. Bentes, Alexandre Veronese & Carneiro, Jorge & da Silva, Jorge Ferreira & Kimura, Herbert, 2012. "Multidimensional assessment of organizational performance: Integrating BSC and AHP," Journal of Business Research, Elsevier, vol. 65(12), pages 1790-1799.
    2. Najat Abdullrahim & Julie Robson, 2017. "The importance of service quality in British Muslim’s choice of an Islamic or non-Islamic bank account," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 22(2), pages 54-63, June.
    3. Ibrahim Fatwa Wijaya & Catur Sugiarto & Nieldya Nofandrilla & Amru Sukmajati, 2024. "Religiosity and depositor funds: evidence from Islamic banks in Indonesia," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(2), pages 377-391, June.
    4. Gheorghe Ciobota & Argentina Velea, 2015. "The Strategic Positioning of the Financial Banking Companies - Key Factor for Achieving Competitive Advantages," Knowledge Horizons - Economics, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 7(1), pages 103-106, March.
    5. Zulfitri & Surachman & Fatchur Rohman, 2018. "The Influence of Price Perception, Service Quality and Variation Behavior on Electronic Banking," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 470-487.
    6. Łuczak, Aleksandra & Kozera, Agnieszka, 2021. "A model to assess the development priorities of local administrations through the hierarchy of strategic factors," Journal of Policy Modeling, Elsevier, vol. 43(2), pages 474-492.
    7. Rabia Bovkir & Eda Ustaoglu & Arif Cagdas Aydinoglu, 2023. "Assessment of Urban Quality of Life Index at Local Scale with Different Weighting Approaches," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 165(2), pages 655-678, January.
    8. Minwir Al-Shammari & Mehdi Mili, 2021. "A fuzzy analytic hierarchy process model for customers’ bank selection decision in the Kingdom of Bahrain," Operational Research, Springer, vol. 21(3), pages 1429-1446, September.
    9. Bright Senanu & Bedman Narteh, 2023. "Banking sector reforms and customer switching intentions: evidence from the Ghanaian banking industry," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 15-29, March.
    10. Mersid Poturak, 2012. "Marketing Factors Influencing Bankselection In Bosnia And Herzegovina," Journal Articles, Center For Economic Analyses, pages 5-16, December.
    11. Ustaoglu, E. & Sisman, S. & Aydınoglu, A.C., 2021. "Determining agricultural suitable land in peri-urban geography using GIS and Multi Criteria Decision Analysis (MCDA) techniques," Ecological Modelling, Elsevier, vol. 455(C).
    12. Wu, Cheng-Ru & Lin, Chin-Tsai & Tsai, Pei-Hsuan, 2010. "Evaluating business performance of wealth management banks," European Journal of Operational Research, Elsevier, vol. 207(2), pages 971-979, December.
    13. S. Vijayakumar Bharathi, 2017. "Prioritizing and Ranking the Big Data Information Security Risk Spectrum," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 18(3), pages 183-201, September.

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