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Factors affecting digital transformation in banking

Author

Listed:
  • António Porfírio, José
  • Augusto Felício, José
  • Carrilho, Tiago

Abstract

This study analyzes the perceived impacts of Digital Transformation (DT) in the banking industry, identifying the factors that most affect banking performance and business volume.

Suggested Citation

  • António Porfírio, José & Augusto Felício, José & Carrilho, Tiago, 2024. "Factors affecting digital transformation in banking," Journal of Business Research, Elsevier, vol. 171(C).
  • Handle: RePEc:eee:jbrese:v:171:y:2024:i:c:s014829632300752x
    DOI: 10.1016/j.jbusres.2023.114393
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    References listed on IDEAS

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