The digitalisation of market relationships in the airline business: the impact and prospects of e-business
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DOI: 10.1016/S0969-6997(01)00039-4
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Cited by:
- Shon, Zheng-Yi & Chen, Fang-Yuan & Chang, Yu-Hern, 2003. "Airline e-commerce: the revolution in ticketing channels," Journal of Air Transport Management, Elsevier, vol. 9(5), pages 325-331.
- Kwang-Ho Lee & DongHee Kim, 2019. "A peer-to-peer (P2P) platform business model: the case of Airbnb," Service Business, Springer;Pan-Pacific Business Association, vol. 13(4), pages 647-669, December.
- Heiets, Iryna & La, Jiezhuoma & Zhou, Wenhui & Xu, Shaoxin & Wang, Xingyue & Xu, Yuchen, 2022. "Digital transformation of airline industry," Research in Transportation Economics, Elsevier, vol. 92(C).
- Harison, Elad & Boonstra, Albert, 2008. "Reaching new altitudes in e-commerce: Assessing the performance of airline websites," Journal of Air Transport Management, Elsevier, vol. 14(2), pages 92-98.
- Yoon, Moon Gil & Yoon, Duk Young & Yang, Tae Won, 2006. "Impact of e-business on air travel markets: Distribution of airline tickets in Korea," Journal of Air Transport Management, Elsevier, vol. 12(5), pages 253-260.
- Aliza Fleischer & Daniel Felsenstein, 2004. "Face-to-Face or Cyberspace? Choosing the Internet as an Intermediary in the Israeli Travel Market," Tourism Economics, , vol. 10(3), pages 345-359, September.
- Wang, Weidi & Tang, Ou & Huo, Jiazhen, 2018. "Dynamic capacity allocation for airlines with multi-channel distribution," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 173-181.
- Domenteanu Adrian & Crișan Georgiana-Alina & Delcea Camelia & Popescu Mădălina Ecaterina, 2024. "The Impact of Digitalization on Air Traffic Evolution and Measures of Reducing CO2 Emissions," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 3430-3442.
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Keywords
Airline marketing; Internet marketing; e-Commerce; e-Business; Customer relationship management;All these keywords.
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