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Airport mobile internet an innovation

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  • Martin-Domingo, Luis
  • Martín, Juan Carlos

Abstract

This paper studies the adoption of mobile Internet by airports. Using a new theoretical model, the study tests whether early adopters of mobile Internet for airports can be considered real innovators. Seventy-five international airports from four different geographical areas and of three different sizes are analyzed. The paper complements the analysis with an additional innovation adoption, the PC-Website, and two dimensions are analyzed: the time of adoption and the degree of maturation. Our findings show that there are four real innovator airports: London Heathrow, London Stansted, Amsterdam Schiphol and Copenhagen. Airport innovation is found to be related to geographical location and commercial revenue rather than to airport size. The four real innovator airports iPhone apps are used as case studies to identity best practices for the delivery of airport mobile services.

Suggested Citation

  • Martin-Domingo, Luis & Martín, Juan Carlos, 2016. "Airport mobile internet an innovation," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 102-112.
    • Handle: RePEc:eee:jaitra:v:55:y:2016:i:c:p:102-112
    DOI: 10.1016/j.jairtraman.2016.05.002
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    References listed on IDEAS

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    1. Graham, Anne, 2009. "How important are commercial revenues to today's airports?," Journal of Air Transport Management, Elsevier, vol. 15(3), pages 106-111.
    2. Wu, Li-Wei & Lii, Yuan-shuh & Wang, Chung-Yu, 2015. "Managing innovation through co-production in interfirm partnering," Journal of Business Research, Elsevier, vol. 68(11), pages 2248-2253.
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    4. Bracaglia, Valentina & D׳Alfonso, Tiziana & Nastasi, Alberto, 2014. "Competition between multiproduct airports," Economics of Transportation, Elsevier, vol. 3(4), pages 270-281.
    5. Gillen, David & Lall, Ashish, 2002. "The economics of the Internet, the new economy and opportunities for airports," Journal of Air Transport Management, Elsevier, vol. 8(1), pages 49-62.
    6. Halpern, Nigel & Regmi, Uttam Kumar, 2013. "Content analysis of European airport websites," Journal of Air Transport Management, Elsevier, vol. 26(C), pages 8-13.
    7. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
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    Cited by:

    1. Panayotis Christidis & Juan Carlos Martín & Concepción Román, 2024. "Analysing the Hidden Relationship between Long-Distance Transport and Information and Communication Technology Use through a Fuzzy Clustering Eco-Extended Apostle Model," Mathematics, MDPI, vol. 12(6), pages 1-21, March.
    2. Halpern, Nigel & Mwesiumo, Deodat & Suau-Sanchez, Pere & Budd, Thomas & Bråthen, Svein, 2021. "Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports," Journal of Air Transport Management, Elsevier, vol. 90(C).
    3. Martin-Domingo, Luis & Martín, Juan Carlos & Mandsberg, Glen, 2019. "Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 106-115.
    4. Pereira, Bruno Alencar & Lohmann, Gui & Houghton, Luke, 2021. "Innovation and value creation in the context of aviation: a Systematic Literature Review," Journal of Air Transport Management, Elsevier, vol. 94(C).

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