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Expertise, credibility of system forecasts and integration methods in judgmental demand forecasting

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  • Alvarado-Valencia, Jorge
  • Barrero, Lope H.
  • Önkal, Dilek
  • Dennerlein, Jack T.

Abstract

Expert knowledge elicitation lies at the core of judgmental forecasting—a domain that relies fully on the power of such knowledge and its integration into forecasting. Using experts in a demand forecasting framework, this work aims to compare the accuracy improvements and forecasting performances of three judgmental integration methods. To do this, a field study was conducted with 31 experts from four companies. The methods compared were the judgmental adjustment, the 50–50 combination, and the divide-and-conquer. Forecaster expertise, the credibility of system forecasts and the need to rectify system forecasts were also assessed, and mechanisms for performing this assessment were considered. When (a) a forecaster’s relative expertise was high, (b) the relative credibility of the system forecasts was low, and (c) the system forecasts had a strong need of correction, judgmental adjustment improved the accuracy relative to both the other integration methods and the system forecasts. Experts with higher levels of expertise showed higher adjustment frequencies. Our results suggest that judgmental adjustment promises to be valuable in the long term if adequate conditions of forecaster expertise and the credibility of system forecasts are met.

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  • Alvarado-Valencia, Jorge & Barrero, Lope H. & Önkal, Dilek & Dennerlein, Jack T., 2017. "Expertise, credibility of system forecasts and integration methods in judgmental demand forecasting," International Journal of Forecasting, Elsevier, vol. 33(1), pages 298-313.
    • Handle: RePEc:eee:intfor:v:33:y:2017:i:1:p:298-313
    DOI: 10.1016/j.ijforecast.2015.12.010
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    3. Mario P. Brito & Ian G. J. Dawson, 2020. "Predicting the Validity of Expert Judgments in Assessing the Impact of Risk Mitigation Through Failure Prevention and Correction," Risk Analysis, John Wiley & Sons, vol. 40(10), pages 1928-1943, October.
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    5. Perera, H. Niles & Hurley, Jason & Fahimnia, Behnam & Reisi, Mohsen, 2019. "The human factor in supply chain forecasting: A systematic review," European Journal of Operational Research, Elsevier, vol. 274(2), pages 574-600.
    6. Sroginis, Anna & Fildes, Robert & Kourentzes, Nikolaos, 2023. "Use of contextual and model-based information in adjusting promotional forecasts," European Journal of Operational Research, Elsevier, vol. 307(3), pages 1177-1191.
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    8. Bolger, Fergus & Rowe, Gene & Belton, Ian & Crawford, Megan M & Hamlin, Iain & Sissons, Aileen & Taylor Browne Lūka, Courtney & Vasilichi, Alexandrina & Wright, George, 2020. "The Simulated Group Response Paradigm: A new approach to the study of opinion change in Delphi and other structured-group techniques," OSF Preprints 4ufzg, Center for Open Science.
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    11. Jože Rožanec & Elena Trajkova & Inna Novalija & Patrik Zajec & Klemen Kenda & Blaž Fortuna & Dunja Mladenić, 2022. "Enriching Artificial Intelligence Explanations with Knowledge Fragments," Future Internet, MDPI, vol. 14(5), pages 1-13, April.
    12. Arvan, Meysam & Fahimnia, Behnam & Reisi, Mohsen & Siemsen, Enno, 2019. "Integrating human judgement into quantitative forecasting methods: A review," Omega, Elsevier, vol. 86(C), pages 237-252.
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