IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v25y2005i4p287-302.html
   My bibliography  Save this article

Information systems management in practice: An empirical study of UK companies

Author

Listed:
  • Booth, Marilyn E.
  • Philip, George

Abstract

Using the experience of several organisations from the manufacturing and service sectors in the UK, this paper seeks to explore the management efforts put into the successful exploitation of technology. In the context of this study, information systems management (ISM) is defined as the managerial and technical strategies and competencies that significantly improve or add value to the use of information systems within an organisation. Initially, a set of ISM ‘competence building blocks’ were developed based on an extensive trawl of the literature and existing theories. This was then used to map the practical experiences of the companies concerned. Data collection made use of semi-structured interviews with senior business and IT managers of these companies to elicit their views on ISM issues and particularly to understand how their respective organisations are addressing these issues. Whilst the majority acknowledges that IT is now an inescapable part of doing business (strategic necessity), the importance of its management is not yet fully understood particularly by senior business managers. It would seem that the more competitive and fast moving the environment, the more likely the organisation's management to be supportive and fully committed to the management of IS.

Suggested Citation

  • Booth, Marilyn E. & Philip, George, 2005. "Information systems management in practice: An empirical study of UK companies," International Journal of Information Management, Elsevier, vol. 25(4), pages 287-302.
    • Handle: RePEc:eee:ininma:v:25:y:2005:i:4:p:287-302
    DOI: 10.1016/j.ijinfomgt.2005.04.002
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0268401205000198
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijinfomgt.2005.04.002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Rajiv Sabherwal & Yolande E. Chan, 2001. "Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders," Information Systems Research, INFORMS, vol. 12(1), pages 11-33, March.
    2. Venkatraman, N. & Henderson, John C. & Oldach, Scott, 1993. "Continuous strategic alignment: Exploiting information technology capabilities for competitive success," European Management Journal, Elsevier, vol. 11(2), pages 139-149, June.
    3. Thomas C. Powell & Anne Dent‐Micallef, 1997. "Information technology as competitive advantage: the role of human, business, and technology resources," Strategic Management Journal, Wiley Blackwell, vol. 18(5), pages 375-405, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Santos-Álvarez, Valle & García-Merino, Teresa, 2010. "The role of the entrepreneur in identifying international expansion as a strategic opportunity," International Journal of Information Management, Elsevier, vol. 30(6), pages 512-520.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mahmoona Khalil & Kausar Fiaz Khawaja & Muddassar Sarfraz, 2022. "The adoption of blockchain technology in the financial sector during the era of fourth industrial revolution: a moderated mediated model," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2435-2452, August.
    2. Moon, Yun Ji & Choi, Myeonggil & Armstrong, Deborah J., 2018. "The impact of relational leadership and social alignment on information security system effectiveness in Korean governmental organizations," International Journal of Information Management, Elsevier, vol. 40(C), pages 54-66.
    3. M. N. Ravishankar & Shan L. Pan & Dorothy E. Leidner, 2011. "Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis," Information Systems Research, INFORMS, vol. 22(1), pages 39-59, March.
    4. Adilson Carlos Yoshikuni & José Eduardo Ricciardi Favaretto & Alberto Luiz Albertin & Fernando de Souza Meirelles, 2022. "How can Strategy-as-Practice Enable Innovation under the Influence of Environmental Dynamism?," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 26(1), pages 200131-2001.
    5. Huigang Liang & Nianxin Wang & Yajiong Xue & Shilun Ge, 2017. "Unraveling the Alignment Paradox: How Does Business—IT Alignment Shape Organizational Agility?," Information Systems Research, INFORMS, vol. 28(4), pages 863-879, December.
    6. Bui Thi Minh Thu & Nguyen Thi Bich Thu, 2023. "The effect of the relationship between integrating information systems and total quality management on company organizational performance in Vietnam," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 13(2), pages 145-160.
    7. Monideepa Tarafdar & Sufian Qrunfleh, 2017. "Agile supply chain strategy and supply chain performance: complementary roles of supply chain practices and information systems capability for agility," International Journal of Production Research, Taylor & Francis Journals, vol. 55(4), pages 925-938, February.
    8. Sheikh Farhan Ashraf & Cai Li & Muhammad Umair Wattoo & Majid Murad & Babak Mahmood, 2024. "Green horizons: Unleashing green innovation through green business strategies and competencies," Business Strategy and the Environment, Wiley Blackwell, vol. 33(5), pages 4233-4251, July.
    9. Soojung Oh & Young U. Ryu & Hongsuk Yang, 2019. "Interaction effects between supply chain capabilities and information technology on firm performance," Information Technology and Management, Springer, vol. 20(2), pages 91-106, June.
    10. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
    11. Otilia Maria Bordeianu, 2014. "The Need for Knowledge Management Strategy for Organisations Facing Changes," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 17(54), pages 3-23, December.
    12. Adilson Carlos Yoshikuni & José Eduardo R. Favaretto & Alberto Luiz Albertin & Fernando de Souza Meirelles, 2018. "The Influences of Strategic Information Systems on the Relationship between Innovation and Organizational Performance," Brazilian Business Review, Fucape Business School, vol. 15(5), pages 444-459, September.
    13. Ehiorobo Osa Abraham, 2020. "Assessing Financial Resource Capability on Insurance Claims Management in Nigeria: The Moderating Role of Information Technology," Studia Commercialia Bratislavensia, Sciendo, vol. 13(46), pages 279-291, December.
    14. Rajiv Banker & Yi Liang & Narayan Ramasubbu, 2021. "Technical Debt and Firm Performance," Management Science, INFORMS, vol. 67(5), pages 3174-3194, May.
    15. Bayrak, Tuncay, 2018. "Evaluating large-scale IT investment decisions," Technology in Society, Elsevier, vol. 54(C), pages 128-138.
    16. Garrison, Gary & Wakefield, Robin L. & Kim, Sanghyun, 2015. "The effects of IT capabilities and delivery model on cloud computing success and firm performance for cloud supported processes and operations," International Journal of Information Management, Elsevier, vol. 35(4), pages 377-393.
    17. Alain Asquin & Emmanuelle Reynaud & Marion Polgé, 2001. "Entrepreneurship: what are the typical capabilities to create competitive resources? A discussion from case studies," Post-Print hal-00379862, HAL.
    18. Sushil & Kamala Kannan Dinesh, 2022. "Structured Literature Review with TISM Leading to an Argumentation Based Conceptual Model," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(3), pages 387-407, September.
    19. Chuang, Shu-Hui & Lin, Hong-Nan, 2013. "The roles of infrastructure capability and customer orientation in enhancing customer-information quality in CRM systems: Empirical evidence from Taiwan," International Journal of Information Management, Elsevier, vol. 33(2), pages 271-281.
    20. Ma³gorzata Pankowska, 2012. "Corporate architecture evaluation methods (Metody oceny architektur korporacyjnych)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(38), pages 167-183.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:25:y:2005:i:4:p:287-302. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.