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Involving the public in decision-making about large-scale changes to health services: A scoping review

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  • Djellouli, Nehla
  • Jones, Lorelei
  • Barratt, Helen
  • Ramsay, Angus I.G.
  • Towndrow, Steven
  • Oliver, Sandy

Abstract

Public involvement in large-scale changes (LSC) to health services is strongly promoted – and even mandated – in several health systems. This scoping review aimed to describe the evidence about how public involvement is conceptualised and conducted in LSC, with what impact, and how different stakeholders perceived this process.

Suggested Citation

  • Djellouli, Nehla & Jones, Lorelei & Barratt, Helen & Ramsay, Angus I.G. & Towndrow, Steven & Oliver, Sandy, 2019. "Involving the public in decision-making about large-scale changes to health services: A scoping review," Health Policy, Elsevier, vol. 123(7), pages 635-645.
    • Handle: RePEc:eee:hepoli:v:123:y:2019:i:7:p:635-645
    DOI: 10.1016/j.healthpol.2019.05.006
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    References listed on IDEAS

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    1. Jones, Lorelei & Exworthy, Mark, 2015. "Framing in policy processes: A case study from hospital planning in the National Health Service in England," Social Science & Medicine, Elsevier, vol. 124(C), pages 196-204.
    2. Flood, Colleen M., 2015. "Scoping the shape of an iceberg: the future of public involvement in heath policy: reflecting on ‘Public involvement policies in health: exploring their conceptual basis’," Health Economics, Policy and Law, Cambridge University Press, vol. 10(4), pages 381-385, October.
    3. Foley, Conor & Droog, Elsa & Healy, Orla & McHugh, Sheena & Buckley, Claire & Browne, John Patrick, 2017. "Understanding perspectives on major system change: A comparative case study of public engagement and the implementation of urgent and emergency care system reconfiguration," Health Policy, Elsevier, vol. 121(7), pages 800-808.
    4. Wait, Suzanne & Nolte, Ellen, 2006. "Public involvement policies in health: exploring their conceptual basis," Health Economics, Policy and Law, Cambridge University Press, vol. 1(2), pages 149-162, April.
    5. Barratt, Helen & Harrison, David A. & Raine, Rosalind & Fulop, Naomi J., 2015. "Factors that influence the way local communities respond to consultation processes about major service change: A qualitative study," Health Policy, Elsevier, vol. 119(9), pages 1210-1217.
    6. Abelson, Julia, 2001. "Understanding the role of contextual influences on local health-care decision making: case study results from Ontario, Canada," Social Science & Medicine, Elsevier, vol. 53(6), pages 777-793, September.
    7. Rutter, Deborah & Manley, Catherine & Weaver, Tim & Crawford, Mike J. & Fulop, Naomi, 2004. "Patients or partners? Case studies of user involvement in the planning and delivery of adult mental health services in London," Social Science & Medicine, Elsevier, vol. 58(10), pages 1973-1984, May.
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    Cited by:

    1. Aldona Frączkiewicz-Wronka & Tomasz Ingram & Karolina Szymaniec-Mlicka & Piotr Tworek, 2021. "Risk Management and Financial Stability in the Polish Public Hospitals: The Moderating Effect of the Stakeholders’ Engagement in the Decision-Making," Risks, MDPI, vol. 9(5), pages 1-23, May.
    2. Stewart, Ellen & Ercia, Angelo & Greer, Scott L. & Donnelly, Peter D., 2020. "Between a rock and a hard place: Comparing arms’ length bodies for public involvement in healthcare across the UK," Health Policy, Elsevier, vol. 124(4), pages 454-461.
    3. Modigh, Anton & Sampaio, Filipa & Moberg, Linda & Fredriksson, Mio, 2021. "The impact of patient and public involvement in health research versus healthcare: A scoping review of reviews," Health Policy, Elsevier, vol. 125(9), pages 1208-1221.

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