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Factors that influence the way local communities respond to consultation processes about major service change: A qualitative study

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  • Barratt, Helen
  • Harrison, David A.
  • Raine, Rosalind
  • Fulop, Naomi J.

Abstract

In England, proposed service changes such as Emergency Department closures typically face local opposition. Consequently, public consultation exercises often involve protracted, hostile debates. This study examined a process aimed at engaging a community in decision-making about service reconfiguration, and the public response to this process.

Suggested Citation

  • Barratt, Helen & Harrison, David A. & Raine, Rosalind & Fulop, Naomi J., 2015. "Factors that influence the way local communities respond to consultation processes about major service change: A qualitative study," Health Policy, Elsevier, vol. 119(9), pages 1210-1217.
  • Handle: RePEc:eee:hepoli:v:119:y:2015:i:9:p:1210-1217
    DOI: 10.1016/j.healthpol.2015.04.015
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    References listed on IDEAS

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    2. ., 1999. "The assessment of country risk," Chapters, in: Handbook of Banking Regulation and Supervision in the United Kingdom, chapter 22, Edward Elgar Publishing.
    3. Fulop, Naomi & Walters, Rhiannon & 6, Perri & Spurgeon, Peter, 2012. "Implementing changes to hospital services: Factors influencing the process and ‘results’ of reconfiguration," Health Policy, Elsevier, vol. 104(2), pages 128-135.
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    Cited by:

    1. Foley, Conor & Droog, Elsa & Healy, Orla & McHugh, Sheena & Buckley, Claire & Browne, John Patrick, 2017. "Understanding perspectives on major system change: A comparative case study of public engagement and the implementation of urgent and emergency care system reconfiguration," Health Policy, Elsevier, vol. 121(7), pages 800-808.
    2. Djellouli, Nehla & Jones, Lorelei & Barratt, Helen & Ramsay, Angus I.G. & Towndrow, Steven & Oliver, Sandy, 2019. "Involving the public in decision-making about large-scale changes to health services: A scoping review," Health Policy, Elsevier, vol. 123(7), pages 635-645.
    3. Fredriksson, Mio & Moberg, Linda, 2020. "Awareness and opinions on healthcare decommissioning in a Swedish region," Health Policy, Elsevier, vol. 124(9), pages 991-997.

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