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Characteristics and decision making of hospital report card consumers: Lessons from an onsite-based cross-sectional study

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  • Emmert, Martin
  • Kast, Kristina
  • Sander, Uwe

Abstract

Hospitals report cards (HRCs) have had little impact on the hospital choice of patients. Thus, health policy makers should learn more about HRC consumers to better understand how to present and target hospital-related quality information.

Suggested Citation

  • Emmert, Martin & Kast, Kristina & Sander, Uwe, 2019. "Characteristics and decision making of hospital report card consumers: Lessons from an onsite-based cross-sectional study," Health Policy, Elsevier, vol. 123(11), pages 1061-1067.
    • Handle: RePEc:eee:hepoli:v:123:y:2019:i:11:p:1061-1067
    DOI: 10.1016/j.healthpol.2019.07.013
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    References listed on IDEAS

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    1. Emmert, Martin & Hessemer, Stefanie & Meszmer, Nina & Sander, Uwe, 2014. "Do German hospital report cards have the potential to improve the quality of care?," Health Policy, Elsevier, vol. 118(3), pages 386-395.
    2. Steckler, A. & McLeroy, K.R., 2008. "The importance of external validity," American Journal of Public Health, American Public Health Association, vol. 98(1), pages 9-10.
    3. Martin Emmert & Mark Schlesinger, 2017. "Patients’ Awareness, Usage and Impact of Hospital Report Cards in the US," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 10(6), pages 729-738, December.
    4. M. Kate Bundorf & Helena Szrek, 2010. "Choice Set Size and Decision Making: The Case of Medicare Part D Prescription Drug Plans," Medical Decision Making, , vol. 30(5), pages 582-593, September.
    5. Rechel, Bernd & McKee, Martin & Haas, Marion & Marchildon, Gregory P. & Bousquet, Frederic & Blümel, Miriam & Geissler, Alexander & van Ginneken, Ewout & Ashton, Toni & Saunes, Ingrid Sperre & Anell, , 2016. "Public reporting on quality, waiting times and patient experience in 11 high-income countries," Health Policy, Elsevier, vol. 120(4), pages 377-383.
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    Cited by:

    1. Emmert, Martin & Schindler, Anja & Drach, Cordula & Sander, Uwe & Patzelt, Christiane & Stahmeyer, Jona & Kühnel, Elias & Lauerer, Michael & Nagel, Eckhard & Frömke, Cornelia & Schöffski, Oliver & Hep, 2022. "The use intention of hospital report cards among patients in the presence or absence of patient-reported outcomes," Health Policy, Elsevier, vol. 126(6), pages 541-548.
    2. Guetz, Bernhard & Bidmon, Sonja, 2023. "The Credibility of Physician Rating Websites: A Systematic Literature Review," Health Policy, Elsevier, vol. 132(C).
    3. Christoph Strumann & Alexander Geissler & Reinhard Busse & Christoph Pross, 2022. "Can competition improve hospital quality of care? A difference-in-differences approach to evaluate the effect of increasing quality transparency on hospital quality," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(7), pages 1229-1242, September.

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