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Public release of hospital quality data for referral practices in Germany: results from a cluster-randomised controlled trial

Author

Listed:
  • Martin Emmert

    (University of Erlangen-Nuremberg)

  • Nina Meszmer

    (University of Erlangen-Nuremberg)

  • Lisa Jablonski

    (University of Erlangen-Nuremberg)

  • Lena Zinth

    (University of Erlangen-Nuremberg)

  • Oliver Schöffski

    (University of Erlangen-Nuremberg)

  • Fatemeh Taheri-Zadeh

    (University of Applied Sciences and Arts)

Abstract

Objective To evaluate the impact of different dissemination channels on the awareness and usage of hospital performance reports among referring physicians, as well as the usefulness of such reports from the referring physicians’ perspective. Data sources/Study setting Primary data collected from a survey with 277 referring physicians (response rate = 26.2%) in Nuremberg, Germany (03–06/2016). Study design Cluster-randomised controlled trial at the practice level. Physician practices were randomly assigned to one of two conditions: (1) physicians in the control arm could become aware of the performance reports via mass media channels (Mass Media, n MM pr $$ {n}_{MM}^{pr} $$ =132, n MM ph $$ {n}_{MM}^{ph} $$ =147); (2) physicians in the intervention arm also received a printed version of the report via mail (Mass and Special Media, n MSM pr $$ {n}_{MSM}^{pr} $$ =117; n MSM ph $$ {n}_{MSM}^{ph} $$ =130). Principal findings Overall, 68% of respondents recalled hospital performance reports and 21% used them for referral decisions. Physicians from the Mass and Special Media group were more likely to be aware of the performance reports (OR 4.16; 95% CI 2.16–8.00, p .05). On a 1 (very good) to 6 (insufficient) scale, the usefulness of the performance reports was rated 3.67 (±1.40). Aggregated presentation formats were rated more helpful than detailed hospital quality information. Conclusions Hospital quality reports have limited impact on referral practices. To increase the latter, concerns raised by referring physicians must be given more weight. Those principally refer to the underlying data, the design of the reports, and the lack of important information.

Suggested Citation

  • Martin Emmert & Nina Meszmer & Lisa Jablonski & Lena Zinth & Oliver Schöffski & Fatemeh Taheri-Zadeh, 2017. "Public release of hospital quality data for referral practices in Germany: results from a cluster-randomised controlled trial," Health Economics Review, Springer, vol. 7(1), pages 1-11, December.
  • Handle: RePEc:spr:hecrev:v:7:y:2017:i:1:d:10.1186_s13561-017-0171-5
    DOI: 10.1186/s13561-017-0171-5
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    References listed on IDEAS

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    1. Emmert, Martin & Hessemer, Stefanie & Meszmer, Nina & Sander, Uwe, 2014. "Do German hospital report cards have the potential to improve the quality of care?," Health Policy, Elsevier, vol. 118(3), pages 386-395.
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    Cited by:

    1. Emmert, Martin & Schindler, Anja & Drach, Cordula & Sander, Uwe & Patzelt, Christiane & Stahmeyer, Jona & Kühnel, Elias & Lauerer, Michael & Nagel, Eckhard & Frömke, Cornelia & Schöffski, Oliver & Hep, 2022. "The use intention of hospital report cards among patients in the presence or absence of patient-reported outcomes," Health Policy, Elsevier, vol. 126(6), pages 541-548.
    2. Geraedts, Max & Hermeling, Peter & Ortwein, Annette & de Cruppé, Werner, 2018. "Public reporting of hospital quality data: What do referring physicians want to know?," Health Policy, Elsevier, vol. 122(11), pages 1177-1182.
    3. Guetz, Bernhard & Bidmon, Sonja, 2023. "The Credibility of Physician Rating Websites: A Systematic Literature Review," Health Policy, Elsevier, vol. 132(C).

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