IDEAS home Printed from https://ideas.repec.org/a/eee/eurman/v34y2016i5p564-578.html
   My bibliography  Save this article

Development of digital products and services: Proposal of a framework to analyze versioning actions

Author

Listed:
  • De Sordi, José Osvaldo
  • Nelson, Reed, Elliot
  • Meireles, Manuel
  • da Silveira, Marco Antonio

Abstract

Recent expansion in availability of data and of technological resources, as well as the ease of generating, reproducing and adapting digital products and services (DPS), has greatly expanded our ability to quickly generate a wide range of digital offerings. This increased capacity and complexity in turn demands greater operational and managerial effectiveness of organizations regarding the management of DPS versions and of versioning practices. Although versioning has been the subject of study in many disciplines, there is yet little theory development that explicitly seeks to understand the impact and dynamics of versioning actions. Using grounded theory as a research method, we develop a broad framework for conceptualizing versioning actions with the aim of obtaining better understanding of different versioning strategies and of the impact of versioning actions on DPS quality, taken from the interference analysis of the dimensions of information quality related to the DPS. Our framework encompasses actions directed to the three principal components of the DPS architecture, namely the content, technological and process platform, as well as their subcomponents. The framework aims to help researchers and managers reflect on and select the most effective versioning actions, thus reducing the incidence of unexpected events arising from interdependence among the dimensions of information quality that may otherwise be missed during the planning and definition of the versioning actions.

Suggested Citation

  • De Sordi, José Osvaldo & Nelson, Reed, Elliot & Meireles, Manuel & da Silveira, Marco Antonio, 2016. "Development of digital products and services: Proposal of a framework to analyze versioning actions," European Management Journal, Elsevier, vol. 34(5), pages 564-578.
    • Handle: RePEc:eee:eurman:v:34:y:2016:i:5:p:564-578
    DOI: 10.1016/j.emj.2016.01.009
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0263237316300044
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.emj.2016.01.009?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Herbert A. Simon, 1996. "The Sciences of the Artificial, 3rd Edition," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262691914, April.
    2. Martin J. Eppler, 2006. "Managing Information Quality," Springer Books, Springer, edition 0, number 978-3-540-32225-2, January.
    3. X. J. Ma & W.-X. Wang & Y.-C. Lai & Z. Zheng, 2010. "Information explosion on complex networks and control," The European Physical Journal B: Condensed Matter and Complex Systems, Springer;EDP Sciences, vol. 76(1), pages 179-183, July.
    4. Andrew D. Gershoff & Ran Kivetz & Anat Keinan, 2012. "Consumer Response to Versioning: How Brands' Production Methods Affect Perceptions of Unfairness," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(2), pages 382-398.
    5. Hemant K. Bhargava & Vidyanand Choudhary, 2008. "Research Note--When Is Versioning Optimal for Information Goods?," Management Science, INFORMS, vol. 54(5), pages 1029-1035, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Adrian Kemmer Cernev & Letícia Fantinato Menegon & Marta de Campos Maia, 2022. "Relacional: Easing the Crisis Effects in the Education Sector," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 26(1), pages 200377-2003.
    2. Fu, Shihui & Xue, Kunkun & Yang, Mengya & Wang, Xiaona, 2023. "An exploratory study on users' resistance to mobile app updates: Using netnography and fsQCA," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    3. Xing Wan & Javier Cenamor & Geoffrey Parker & Marshall Van Alstyne, 2017. "Unraveling Platform Strategies: A Review from an Organizational Ambidexterity Perspective," Sustainability, MDPI, vol. 9(5), pages 1-18, May.
    4. Julia M. Kensbock & Christoph Stöckmann, 2021. "“Big brother is watching you”: surveillance via technology undermines employees’ learning and voice behavior during digital transformation," Journal of Business Economics, Springer, vol. 91(4), pages 565-594, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shivendu Shivendu & Zhe (James) Zhang, 2015. "Versioning in the Software Industry: Heterogeneous Disutility from Underprovisioning of Functionality," Information Systems Research, INFORMS, vol. 26(4), pages 731-753, December.
    2. Alan Hevner & Isabelle Comyn-Wattiau & Jacky Akoka & Nicolas Prat, 2018. "A pragmatic approach for identifying and managing design science research goals and evaluation criteria," Post-Print hal-02283783, HAL.
    3. Tobias Knabke & Sebastian Olbrich, 2018. "Building novel capabilities to enable business intelligence agility: results from a quantitative study," Information Systems and e-Business Management, Springer, vol. 16(3), pages 493-546, August.
    4. Sunder Shyam, 2011. "Imagined Worlds of Accounting," Accounting, Economics, and Law: A Convivium, De Gruyter, vol. 1(1), pages 1-14, January.
    5. Fiori Stefano, 2005. "The emergence of instructions : some open problems in Hayek's theory," CESMEP Working Papers 200504, University of Turin.
    6. McCown, R. L., 2002. "Changing systems for supporting farmers' decisions: problems, paradigms, and prospects," Agricultural Systems, Elsevier, vol. 74(1), pages 179-220, October.
    7. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    8. Basile, Luigi Jesus & Carbonara, Nunzia & Pellegrino, Roberta & Panniello, Umberto, 2023. "Business intelligence in the healthcare industry: The utilization of a data-driven approach to support clinical decision making," Technovation, Elsevier, vol. 120(C).
    9. Loris Gaio, 2005. "A diversity-based approach to requirements tracing in new product development," ROCK Working Papers 031, Department of Computer and Management Sciences, University of Trento, Italy, revised 13 Jun 2008.
    10. José A. Novo‐Peteiro, 2023. "Product design with attribute dependence," Manchester School, University of Manchester, vol. 91(4), pages 361-385, July.
    11. B. A. Huberman & N. S. Glance, "undated". "Diversity and Collective Action," Working Papers _001, Xerox Research Park.
    12. Zhewei Zhang & Youngjin Yoo & Kalle Lyytinen & Aron Lindberg, 2021. "The Unknowability of Autonomous Tools and the Liminal Experience of Their Use," Information Systems Research, INFORMS, vol. 32(4), pages 1192-1213, December.
    13. Francisco Martínez-Sánchez, 2016. "Versioning Goods and Joint Purchase: Substitution and Complementarity Strategies," Prague Economic Papers, Prague University of Economics and Business, vol. 2016(5), pages 577-590.
    14. Schlereth, Christian & Stepanchuk, Tanja & Skiera, Bernd, 2010. "Optimization and analysis of the profitability of tariff structures with two-part tariffs," European Journal of Operational Research, Elsevier, vol. 206(3), pages 691-701, November.
    15. Juval Portugali & Egbert Stolk, 2014. "A SIRN View on Design Thinking—An Urban Design Perspective," Environment and Planning B, , vol. 41(5), pages 829-846, October.
    16. Gilbert Giacomoni & Adel Aloui, 2018. "Imaginaire et imitation du réel : genèse des idées et sciences de l’artificiel," Post-Print hal-01941661, HAL.
    17. Funk, Jeffery, 2009. "Components, systems and discontinuities: The case of magnetic recording and playback equipment," Research Policy, Elsevier, vol. 38(7), pages 1192-1202, September.
    18. Richard Holt & J. Barkley Rosser & David Colander, 2011. "The Complexity Era in Economics," Review of Political Economy, Taylor & Francis Journals, vol. 23(3), pages 357-369.
    19. David Stadelmann & Benno Torgler, 2012. "Bounded Rationality and Voting Decisions Exploring a 160-Year Period," Working Papers 2012.70, Fondazione Eni Enrico Mattei.
    20. Shuchih Ernest Chang & Hueimin Louis Luo & YiChian Chen, 2019. "Blockchain-Enabled Trade Finance Innovation: A Potential Paradigm Shift on Using Letter of Credit," Sustainability, MDPI, vol. 12(1), pages 1-16, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:eurman:v:34:y:2016:i:5:p:564-578. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/115/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.