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Service-based business concepts: A typology for business-to-business markets

Author

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  • Lay, Gunter
  • Schroeter, Marcus
  • Biege, Sabine

Abstract

Summary Manufacturing industries are increasingly applying alternative business concepts, transforming traditional buyer-supplier relationships into new exchange models of deliveries and payments. In scientific debates on this phenomenon, however, there exist neither consistent terms nor standardised characteristics. This article aims to provide a set of parameters that relate the broad variety of scientific papers in this field of research to a common framework. By applying this framework to multiple case studies, a preliminary typology of new business concepts emerges. These findings have implications for managerial decisions on adopting new business concepts. Our work also suggests future research directions.

Suggested Citation

  • Lay, Gunter & Schroeter, Marcus & Biege, Sabine, 2009. "Service-based business concepts: A typology for business-to-business markets," European Management Journal, Elsevier, vol. 27(6), pages 442-455, December.
    • Handle: RePEc:eee:eurman:v:27:y:2009:i:6:p:442-455
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    Citations

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    Cited by:

    1. Tomohiko Sakao & Abhijna Neramballi, 2020. "A Product/Service System Design Schema: Application to Big Data Analytics," Sustainability, MDPI, vol. 12(8), pages 1-22, April.
    2. Colin C. J. Cheng & Chwen Sheu, 2017. "When are strategic orientations beneficial for collaborative service innovation?," The Service Industries Journal, Taylor & Francis Journals, vol. 37(7-8), pages 466-493, June.
    3. Dachs, Bernhard & Biege, Sabine & Borowiecki, Marcin & Lay, Gunther & Jäger, Angela & Schartinger, Doris, 2012. "The Servitization of European Manufacturing Industries," MPRA Paper 38873, University Library of Munich, Germany.
    4. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
    5. Lozano, Rodrigo & Carpenter, Angela & Lozano, Francisco J., 2014. "Critical reflections on the Chemical Leasing concept," Resources, Conservation & Recycling, Elsevier, vol. 86(C), pages 53-60.
    6. Kley, Fabian & Lerch, Christian & Dallinger, David, 2011. "New business models for electric cars--A holistic approach," Energy Policy, Elsevier, vol. 39(6), pages 3392-3403, June.
    7. Witjes, Sjors & Lozano, Rodrigo, 2016. "Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models," Resources, Conservation & Recycling, Elsevier, vol. 112(C), pages 37-44.
    8. Minkyu Kwon & Jihwan Lee & Yoo S. Hong, 2019. "Product-Service System Business Modelling Methodology Using Morphological Analysis," Sustainability, MDPI, vol. 11(5), pages 1-16, March.
    9. Cocchi, Andrea, 2011. "Business models as systemic instruments for the evolution of traditional districts?," MPRA Paper 33766, University Library of Munich, Germany.
    10. Chowdhury, Md. Maruf Hossan & Quaddus, Mohammed A., 2016. "A multi-phased QFD based optimization approach to sustainable service design," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 165-178.
    11. Mar’atus Sholihah & Tatsuru Maezono & Yuya Mitake & Yoshiki Shimomura, 2019. "PSS Strategic Alignment: Linking Service Transition Strategy with PSS Business Model," Sustainability, MDPI, vol. 11(22), pages 1-30, November.
    12. Mattes, Katharina & Lerch, Christian & Schröter, Marcus & Phan, Kim-Anh, 2011. "Anwendungsfelder mobiler Energiespeicher - Eine Bestandsaufnahme und Perspektiven für die Konzeption aussichtsreicher Geschäftsmodelle für Elektrofahrzeuge," Working Papers "Sustainability and Innovation" S2/2011, Fraunhofer Institute for Systems and Innovation Research (ISI).
    13. Kley, Fabian, 2011. "Neue Geschäftsmodelle zur Ladeinfrastruktur," Working Papers "Sustainability and Innovation" S5/2011, Fraunhofer Institute for Systems and Innovation Research (ISI).
    14. Marko, Wolfgang A., 2014. "Small-scale, Big Impact – Utilities’ New Business Models for “Energiewende”," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 68(3), pages 201-220.
    15. Bernhard Dachs & Sabine Biege & Martin Borowiecki & Gunter Lay & Angela Jäger & Doris Schartinger, 2014. "Servitisation of European manufacturing: evidence from a large scale database," The Service Industries Journal, Taylor & Francis Journals, vol. 34(1), pages 5-23, January.
    16. Steve Evans & Doroteya Vladimirova & Maria Holgado & Kirsten Van Fossen & Miying Yang & Elisabete A. Silva & Claire Y. Barlow, 2017. "Business Model Innovation for Sustainability: Towards a Unified Perspective for Creation of Sustainable Business Models," Business Strategy and the Environment, Wiley Blackwell, vol. 26(5), pages 597-608, July.
    17. Billerbeck, Anna & Breitschopf, Barbara & Winkler, Jenny & Bürger, Veit & Köhler, Benjamin & Bacquet, Alexandre & Popovski, Eftim & Fallahnejad, Mostafa & Kranzl, Lukas & Ragwitz, Mario, 2023. "Policy frameworks for district heating: A comprehensive overview and analysis of regulations and support measures across Europe," Energy Policy, Elsevier, vol. 173(C).
    18. Koteshwar Chirumalla & Sara Klaff & Rania Zako & Anna Sannö, 2023. "Elevating B2B Mobility with Sharing Autonomous Electric Vehicles: Exploring Prerequisite Criteria and Innovative Business Models," Sustainability, MDPI, vol. 15(18), pages 1-27, September.
    19. Lowitzsch, Jens & Kreutzer, Kaja & George, Jan & Croonenbroeck, Carsten & Breitschopf, Barbara, 2023. "Development prospects for energy communities in the EU identifying best practice and future opportunities using a morphological approach," Energy Policy, Elsevier, vol. 174(C).
    20. Rodrigo Lozano, 2018. "Sustainable business models: Providing a more holistic perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1159-1166, December.
    21. Bitterling, Cristian & Koreis, Jonas & Loske, Dominik & Klumpp, Matthias, 2022. "Comparing manual and automated production and picking systems," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Jahn, Carlos & Blecker, Thorsten & Ringle, Christian M. (ed.), Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New , volume 33, pages 327-350, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    22. Pedro E. Minaya & Lucía Avella & Juan A. Trespalacios, 2023. "The effects of digital servitization on business competitiveness: A case study of Spanish manufacturers," Journal of International Entrepreneurship, Springer, vol. 21(2), pages 180-213, June.
    23. Ornella Benedettini & Andy Neely, 2018. "Investigating a revised service transition concept," Service Business, Springer;Pan-Pacific Business Association, vol. 12(4), pages 701-730, December.
    24. Chankook Park & Daeyoun Lee, 2021. "Analysis on new types of electric power businesses using a morphological box," Energy & Environment, , vol. 32(1), pages 113-133, February.

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