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“Hands off my meter!” when municipalities resist smart meters: Linking arguments and degrees of resistance

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  • Chamaret, Cécile
  • Steyer, Véronique
  • Mayer, Julie C.

Abstract

Despite smart meters are depicted as a core innovative device to support the clean energy transition, their roll-out is facing a growing resistance, not only from final users but also from an unexpected intermediary actor, such as municipalities in France. While previous research has considered intermediaries as a trigger for implementing new technologies, this article examines intermediary resistance. We study the case of municipalities' resistance in France by using a quantitative clustering analysis on 444 municipalities’ reports, which detail their decision to reject smart meters. Findings reveal five argumentative strategies of resistance, which are associated to distinct degrees of resistance. Those results challenge previous research by inviting to study resisting actors as a heterogeneous group, and to further explore the particularities of the intermediary level of resisting actors. Our study also shed light on a trigger for resistance that has been neglected in the existing literature: the installation process itself and its potential flaws. Finally, we provide insights to overcome resistance for smart-meters in a context of “forced adoption”, by involving intermediary actors in all stages of the roll-out and adopting a differentiated strategy of communication toward them and also by reducing the imbalance between costs and benefits for end-consumers.

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  • Chamaret, Cécile & Steyer, Véronique & Mayer, Julie C., 2020. "“Hands off my meter!” when municipalities resist smart meters: Linking arguments and degrees of resistance," Energy Policy, Elsevier, vol. 144(C).
    • Handle: RePEc:eee:enepol:v:144:y:2020:i:c:s0301421520302986
    DOI: 10.1016/j.enpol.2020.111556
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    Cited by:

    1. Huang, Dan & Jin, Xin & Coghlan, Alexandra, 2021. "Advances in consumer innovation resistance research: A review and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    2. Fu, Shihui & Xue, Kunkun & Yang, Mengya & Wang, Xiaona, 2023. "An exploratory study on users' resistance to mobile app updates: Using netnography and fsQCA," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    3. Aurélien Acquier & Julie Mayer & Bertrand Valiorgue, 2024. "Anthropocène, limites planétaires et nouvelles frontières des sciences de gestion," Post-Print hal-04504417, HAL.
    4. Pauline Pedehour & Marianne Lefebvre, 2023. "Combining digital technologies and incentives for water conservation: A Q-method study to understand preferences of French irrigators," Post-Print hal-04626643, HAL.
    5. Gosnell, Greer & McCoy, Daire, 2023. "Market failures and willingness to accept smart meters: Experimental evidence from the UK," Journal of Environmental Economics and Management, Elsevier, vol. 118(C).

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