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The outpatient appointment system: Design of a simulation study

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  • Vissers, J.
  • Wijngaard, J.

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  • Vissers, J. & Wijngaard, J., 1979. "The outpatient appointment system: Design of a simulation study," European Journal of Operational Research, Elsevier, vol. 3(6), pages 459-463, November.
    • Handle: RePEc:eee:ejores:v:3:y:1979:i:6:p:459-463
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    Cited by:

    1. Qingxia Kong & Chung-Yee Lee & Chung-Piaw Teo & Zhichao Zheng, 2013. "Scheduling Arrivals to a Stochastic Service Delivery System Using Copositive Cones," Operations Research, INFORMS, vol. 61(3), pages 711-726, June.
    2. Kum Khiong Yang & Mun Ling Lau & Ser Aik Quek, 1998. "A new appointment rule for a single‐server, multiple‐customer service system," Naval Research Logistics (NRL), John Wiley & Sons, vol. 45(3), pages 313-326, April.
    3. S. Ayca Erdogan & Brian Denton, 2013. "Dynamic Appointment Scheduling of a Stochastic Server with Uncertain Demand," INFORMS Journal on Computing, INFORMS, vol. 25(1), pages 116-132, February.
    4. Shehadeh, Karmel S. & Cohn, Amy E.M. & Epelman, Marina A., 2019. "Analysis of models for the Stochastic Outpatient Procedure Scheduling Problem," European Journal of Operational Research, Elsevier, vol. 279(3), pages 721-731.
    5. Tugba Cayirli & Kum Khiong Yang & Ser Aik Quek, 2012. "A Universal Appointment Rule in the Presence of No‐Shows and Walk‐Ins," Production and Operations Management, Production and Operations Management Society, vol. 21(4), pages 682-697, July.
    6. Shoshana Hahn-Goldberg & Michael Carter & J. Beck & Maureen Trudeau & Philomena Sousa & Kathy Beattie, 2014. "Dynamic optimization of chemotherapy outpatient scheduling with uncertainty," Health Care Management Science, Springer, vol. 17(4), pages 379-392, December.
    7. Tugba Cayirli & Kum Khiong Yang, 2019. "Altering the Environment to Improve Appointment System Performance," Service Science, INFORMS, vol. 11(2), pages 138-154, June.
    8. Thu-Ba T. Nguyen & Appa Iyer Sivakumar & Stephen C. Graves, 2017. "Scheduling rules to achieve lead-time targets in outpatient appointment systems," Health Care Management Science, Springer, vol. 20(4), pages 578-589, December.
    9. Pan, Xingwei & Geng, Na & Xie, Xiaolan, 2021. "Appointment scheduling and real-time sequencing strategies for patient unpunctuality," European Journal of Operational Research, Elsevier, vol. 295(1), pages 246-260.
    10. Lawrence W. Robinson & Rachel R. Chen, 2010. "A Comparison of Traditional and Open-Access Policies for Appointment Scheduling," Manufacturing & Service Operations Management, INFORMS, vol. 12(2), pages 330-346, June.
    11. Ho, Chrwan-Jyh & Lau, Hon-Shiang, 1999. "Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems," European Journal of Operational Research, Elsevier, vol. 112(3), pages 542-553, February.

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