IDEAS home Printed from https://ideas.repec.org/a/eee/ejores/v235y2014i1p287-299.html
   My bibliography  Save this article

Simulation modelling for contracting hospital emergency services at the regional level

Author

Listed:
  • Mielczarek, Bożena

Abstract

Hospital emergency services are closely connected to demographic issues and population changes. The methodology presented here helps to assess the effects of the forecasted demand changes on the next-year emergency unit workloads. The objective of the study is to estimate the expected volume of emergency hospital services, as measured by the number and costs of medical procedures provided to patients, to be contracted by the Polish National Health Fund (NFZ) branch at the regional level to cover the forecasted demand. A discrete-event simulation model was developed to elaborate the credible forecasts of the function components, the fundamental elements of the contract values granted by the NFZ for emergency departments for the following year. Emergency department-level data were drawn from the NFZ regional branch registry to perform a statistical analysis of emergency services provided to patients in 17 admission units and emergency wards in 2010. The model results indicate that the predicted increase in two age groups, i.e., the youngest children and the older population, will have different effects on the number and value of hospital emergency services to be considered in the contracting policy. There is potential for a discrete-event simulation to support strategic health policy decision making at the regional level. The value of this approach lies in providing estimates for the what-if scenarios related to the prognosis of changing acute demand.

Suggested Citation

  • Mielczarek, Bożena, 2014. "Simulation modelling for contracting hospital emergency services at the regional level," European Journal of Operational Research, Elsevier, vol. 235(1), pages 287-299.
  • Handle: RePEc:eee:ejores:v:235:y:2014:i:1:p:287-299
    DOI: 10.1016/j.ejor.2013.10.061
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0377221713008904
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.ejor.2013.10.061?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yi, Pengfei & George, Santhosh K. & Paul, Jomon Aliyas & Lin, Li, 2010. "Hospital capacity planning for disaster emergency management," Socio-Economic Planning Sciences, Elsevier, vol. 44(3), pages 151-160, September.
    2. Chalkley, Martin & McVicar, Duncan, 2008. "Choice of contracts in the British National Health Service: An empirical study," Journal of Health Economics, Elsevier, vol. 27(5), pages 1155-1167, September.
    3. Persson, Marie & Persson, Jan A., 2009. "Health economic modeling to support surgery management at a Swedish hospital," Omega, Elsevier, vol. 37(4), pages 853-863, August.
    4. Lagergren, Marten, 1998. "What is the role and contribution of models to management and research in the health services? A view from Europe," European Journal of Operational Research, Elsevier, vol. 105(2), pages 257-266, March.
    5. Marie Matta & Sarah Patterson, 2007. "Evaluating multiple performance measures across several dimensions at a multi-facility outpatient center," Health Care Management Science, Springer, vol. 10(2), pages 173-194, June.
    6. Bowers, John & Mould, Gillian, 2004. "Managing uncertainty in orthopaedic trauma theatres," European Journal of Operational Research, Elsevier, vol. 154(3), pages 599-608, May.
    7. Harper, P. R. & Shahani, A. K. & Gallagher, J. E. & Bowie, C., 2005. "Planning health services with explicit geographical considerations: a stochastic location-allocation approach," Omega, Elsevier, vol. 33(2), pages 141-152, April.
    8. Kvalseth, T.O. & Deems, J.M., 1979. "Statistical models of the demand for emergency medical services in an urban area," American Journal of Public Health, American Public Health Association, vol. 69(3), pages 250-255.
    9. R Ashton & L Hague & M Brandreth & D Worthington & S Cropper, 2005. "A simulation-based study of a NHS Walk-in Centre," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(2), pages 153-161, February.
    10. Gupta, Diwakar & Natarajan, Madhu Kailash & Gafni, Amiram & Wang, Lei & Shilton, Don & Holder, Douglas & Yusuf, Salim, 2007. "Capacity planning for cardiac catheterization: A case study," Health Policy, Elsevier, vol. 82(1), pages 1-11, June.
    11. Levy, David T. & Hyland, Andrew & Higbee, Cheryl & Remer, Lillian & Compton, Christine, 2007. "The role of public policies in reducing smoking prevalence in California: Results from the California Tobacco Policy Simulation Model," Health Policy, Elsevier, vol. 82(2), pages 167-185, July.
    12. J B Jun & S H Jacobson & J R Swisher, 1999. "Application of discrete-event simulation in health care clinics: A survey," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 50(2), pages 109-123, February.
    13. K Cooper & R Davies & J Raftery & P Roderick, 2008. "Use of a coronary heart disease simulation model to evaluate the costs and effectiveness of drugs for the prevention of heart disease," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(9), pages 1173-1181, September.
    14. Brailsford, S.C. & Harper, P.R. & Sykes, J., 2012. "Incorporating human behaviour in simulation models of screening for breast cancer," European Journal of Operational Research, Elsevier, vol. 219(3), pages 491-507.
    15. Brailsford, Sally & Harper, Paul, 2008. "OR in Health," European Journal of Operational Research, Elsevier, vol. 185(3), pages 901-904, March.
    16. Suresh Chand & Herbert Moskowitz & John Norris & Steve Shade & Deanna Willis, 2009. "Improving patient flow at an outpatient clinic: study of sources of variability and improvement factors," Health Care Management Science, Springer, vol. 12(3), pages 325-340, September.
    17. Thomas Rohleder & Peter Lewkonia & Diane Bischak & Paul Duffy & Rosa Hendijani, 2011. "Using simulation modeling to improve patient flow at an outpatient orthopedic clinic," Health Care Management Science, Springer, vol. 14(2), pages 135-145, June.
    18. Martin, Stephen & Rice, Nigel & Jacobs, Rowena & Smith, Peter, 2007. "The market for elective surgery: Joint estimation of supply and demand," Journal of Health Economics, Elsevier, vol. 26(2), pages 263-285, March.
    19. Vissers, Jan M.H. & Adan, Ivo J.B.F. & Dellaert, Nico P., 2007. "Developing a platform for comparison of hospital admission systems: An illustration," European Journal of Operational Research, Elsevier, vol. 180(3), pages 1290-1301, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Boyle, Laura M. & Marshall, Adele H. & Mackay, Mark, 2022. "A framework for developing generalisable discrete event simulation models of hospital emergency departments," European Journal of Operational Research, Elsevier, vol. 302(1), pages 337-347.
    2. Niyirora, Jerome & Zhuang, Jun, 2017. "Fluid approximations and control of queues in emergency departments," European Journal of Operational Research, Elsevier, vol. 261(3), pages 1110-1124.
    3. Glasgow, Simon M. & Perkins, Zane B. & Tai, Nigel R.M. & Brohi, Karim & Vasilakis, Christos, 2018. "Development of a discrete event simulation model for evaluating strategies of red blood cell provision following mass casualty events," European Journal of Operational Research, Elsevier, vol. 270(1), pages 362-374.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Michael Samudra & Carla Van Riet & Erik Demeulemeester & Brecht Cardoen & Nancy Vansteenkiste & Frank E. Rademakers, 2016. "Scheduling operating rooms: achievements, challenges and pitfalls," Journal of Scheduling, Springer, vol. 19(5), pages 493-525, October.
    2. Bożena Mielczarek, 2016. "Review of modelling approaches for healthcare simulation," Operations Research and Decisions, Wroclaw University of Science and Technology, Faculty of Management, vol. 26(1), pages 55-72.
    3. Jesús Isaac Vázquez-Serrano & Rodrigo E. Peimbert-García & Leopoldo Eduardo Cárdenas-Barrón, 2021. "Discrete-Event Simulation Modeling in Healthcare: A Comprehensive Review," IJERPH, MDPI, vol. 18(22), pages 1-20, November.
    4. Yiting Xing & Ling Li & Zhuming Bi & Marzena Wilamowska‐Korsak & Li Zhang, 2013. "Operations Research (OR) in Service Industries: A Comprehensive Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(3), pages 300-353, May.
    5. Persson, Marie & Persson, Jan A., 2009. "Health economic modeling to support surgery management at a Swedish hospital," Omega, Elsevier, vol. 37(4), pages 853-863, August.
    6. Bohui Liang & Ayten Turkcan & Mehmet Erkan Ceyhan & Keith Stuart, 2015. "Improvement of chemotherapy patient flow and scheduling in an outpatient oncology clinic," International Journal of Production Research, Taylor & Francis Journals, vol. 53(24), pages 7177-7190, December.
    7. Brian Zoll & Pratik J. Parikh & Jennie Gallimore & Stephen Harrell & Brian Burke, 2015. "Impact of Diabetes E-Consults on Outpatient Clinic Workflow," Medical Decision Making, , vol. 35(6), pages 745-757, August.
    8. Cardoen, Brecht & Demeulemeester, Erik & Beliën, Jeroen, 2010. "Operating room planning and scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 201(3), pages 921-932, March.
    9. Willoughby, Keith A. & Chan, Benjamin T.B. & Marques, Shauna, 2016. "Using simulation to test ideas for improving speech language pathology services," European Journal of Operational Research, Elsevier, vol. 252(2), pages 657-664.
    10. Tugba Cayirli & Kum Khiong Yang, 2019. "Altering the Environment to Improve Appointment System Performance," Service Science, INFORMS, vol. 11(2), pages 138-154, June.
    11. Mahdavi, Mahdi & Malmström, Tomi & van de Klundert, Joris & Elkhuizen, Sylvia & Vissers, Jan, 2013. "Generic operational models in health service operations management: A systematic review," Socio-Economic Planning Sciences, Elsevier, vol. 47(4), pages 271-280.
    12. Qu, Xiuli & Peng, Yidong & Shi, Jing & LaGanga, Linda, 2015. "An MDP model for walk-in patient admission management in primary care clinics," International Journal of Production Economics, Elsevier, vol. 168(C), pages 303-320.
    13. Baril, Chantal & Gascon, Viviane & Miller, Jonathan & Côté, Nadine, 2016. "Use of a discrete-event simulation in a Kaizen event: A case study in healthcare," European Journal of Operational Research, Elsevier, vol. 249(1), pages 327-339.
    14. Carter, Michael W. & Busby, Carolyn R., 2023. "How can operational research make a real difference in healthcare? Challenges of implementation," European Journal of Operational Research, Elsevier, vol. 306(3), pages 1059-1068.
    15. Vahab Vahdat & Jacqueline Griffin & James E. Stahl, 2018. "Decreasing patient length of stay via new flexible exam room allocation policies in ambulatory care clinics," Health Care Management Science, Springer, vol. 21(4), pages 492-516, December.
    16. Chi-Lun Rau & Pei-Fang Tsai & Sheau-Farn Liang & Jhih-Cian Tan & Hong-Cheng Syu & Yue-Ling Jheng & Ting-Syuan Ciou & Fu-Shan Jaw, 2013. "Using discrete-event simulation in strategic capacity planning for an outpatient physical therapy service," Health Care Management Science, Springer, vol. 16(4), pages 352-365, December.
    17. Kim, Seung-Chul & Horowitz, Ira, 2002. "Scheduling hospital services: the efficacy of elective-surgery quotas," Omega, Elsevier, vol. 30(5), pages 335-346, October.
    18. Chong Pan & Dali Zhang & Audrey Kon & Charity Wai & Woo Ang, 2015. "Patient flow improvement for an ophthalmic specialist outpatient clinic with aid of discrete event simulation and design of experiment," Health Care Management Science, Springer, vol. 18(2), pages 137-155, June.
    19. Song-Hee Kim & Ward Whitt & Won Chul Cha, 2018. "A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic," INFORMS Journal on Computing, INFORMS, vol. 30(1), pages 181-199, February.
    20. Maria Di Mascolo & Alexia Gouin, 2013. "A generic simulation model to assess the performance of sterilization services in health establishments," Health Care Management Science, Springer, vol. 16(1), pages 45-61, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:235:y:2014:i:1:p:287-299. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/eor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.