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The use of relative priorities in optimizing the performance of a queueing system

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  • Hassin, Refael
  • Puerto, Justo
  • Fernández, Francisco R.

Abstract

Relative priorities in an n-class queueing system can reduce server and customer costs. This property is demonstrated in a single server Markovian model where the goal is to minimize a non-linear cost function of class expected waiting times. Special attention is given to minimizing server's costs when the expected waiting time of each class is restricted.

Suggested Citation

  • Hassin, Refael & Puerto, Justo & Fernández, Francisco R., 2009. "The use of relative priorities in optimizing the performance of a queueing system," European Journal of Operational Research, Elsevier, vol. 193(2), pages 476-483, March.
    • Handle: RePEc:eee:ejores:v:193:y:2009:i:2:p:476-483
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    References listed on IDEAS

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    1. Gad Allon & Awi Federgruen, 2007. "Competition in Service Industries," Operations Research, INFORMS, vol. 55(1), pages 37-55, February.
    2. Hervé Moulin & Richard Stong, 2002. "Fair Queuing and Other Probabilistic Allocation Methods," Mathematics of Operations Research, INFORMS, vol. 27(1), pages 1-30, February.
    3. A. Federgruen & H. Groenevelt, 1988. "Characterization and Optimization of Achievable Performance in General Queueing Systems," Operations Research, INFORMS, vol. 36(5), pages 733-741, October.
    4. E. G. Coffman & I. Mitrani, 1980. "A Characterization of Waiting Time Performance Realizable by Single-Server Queues," Operations Research, INFORMS, vol. 28(3-part-ii), pages 810-821, June.
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    Cited by:

    1. Vanlerberghe, Jasper & Walraevens, Joris & Maertens, Tom & Bruneel, Herwig, 2018. "Calculation of the performance region of an easy-to-optimize alternative for Generalized Processor Sharing," European Journal of Operational Research, Elsevier, vol. 270(2), pages 625-635.

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    Keywords

    Relative priorities;

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