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Evaluating the performance of Swedish savings banks according to service efficiency

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  • Bergendahl, Goran
  • Lindblom, Ted

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  • Bergendahl, Goran & Lindblom, Ted, 2008. "Evaluating the performance of Swedish savings banks according to service efficiency," European Journal of Operational Research, Elsevier, vol. 185(3), pages 1663-1673, March.
    • Handle: RePEc:eee:ejores:v:185:y:2008:i:3:p:1663-1673
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    References listed on IDEAS

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    2. Charnes, A. & Cooper, W. W. & Huang, Z. M. & Sun, D. B., 1990. "Polyhedral Cone-Ratio DEA Models with an illustrative application to large commercial banks," Journal of Econometrics, Elsevier, vol. 46(1-2), pages 73-91.
    3. Fried, Harold O. & Knox Lovell, C. A. & Eeckaut, Philippe Vanden, 1993. "Evaluating the performance of US credit unions," Journal of Banking & Finance, Elsevier, vol. 17(2-3), pages 251-265, April.
    4. GÖRan Bergendahl, 1995. "Allfinanz, bancassurance and the future of banking," Applied Stochastic Models and Data Analysis, John Wiley & Sons, vol. 11(4), pages 323-347, December.
    5. Emili Tortosa-Ausina, 2002. "Bank Cost Efficiency and Output Specification," Journal of Productivity Analysis, Springer, vol. 18(3), pages 199-222, November.
    6. Berger, Allen N. & Humphrey, David B., 1997. "Efficiency of financial institutions: International survey and directions for future research," European Journal of Operational Research, Elsevier, vol. 98(2), pages 175-212, April.
    7. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    8. Allen N. Berger & David B. Humphrey, 1992. "Measurement and Efficiency Issues in Commercial Banking," NBER Chapters, in: Output Measurement in the Service Sectors, pages 245-300, National Bureau of Economic Research, Inc.
    9. Resti, Andrea, 1997. "Evaluating the cost-efficiency of the Italian Banking System: What can be learned from the joint application of parametric and non-parametric techniques," Journal of Banking & Finance, Elsevier, vol. 21(2), pages 221-250, February.
    10. Vivas, Ana Lozano, 1997. "Profit efficiency for Spanish savings banks," European Journal of Operational Research, Elsevier, vol. 98(2), pages 381-394, April.
    11. Santiago Carbó & Jonathan Williams, 2000. "Stakeholder Value in European Savings Banks," Palgrave Macmillan Books, in: Leo Schuster (ed.), Shareholder Value Management in Banks, chapter 8, pages 134-166, Palgrave Macmillan.
    12. Roger BUCKLAND & Bernard THION, 1991. "Organizational Structure, Objectives And Agency Relationships In Banking Services," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 62(3), pages 355-392, July.
    13. Sherman, H. David & Gold, Franklin, 1985. "Bank branch operating efficiency : Evaluation with Data Envelopment Analysis," Journal of Banking & Finance, Elsevier, vol. 9(2), pages 297-315, June.
    14. Grifell-Tatje, E. & Lovell, C. A. K., 1996. "Deregulation and productivity decline: The case of Spanish bavings banks," European Economic Review, Elsevier, vol. 40(6), pages 1281-1303, June.
    15. Piyu Yue, 1992. "Data envelopment analysis and commercial bank performance: a primer with applications to Missouri banks," Review, Federal Reserve Bank of St. Louis, issue Jan, pages 31-45.
    16. Göran Bergendahl, 1998. "DEA and benchmarks – an application to Nordic banks," Annals of Operations Research, Springer, vol. 82(0), pages 233-250, August.
    17. Oral, Muhittin & Yolalan, Reha, 1990. "An empirical study on measuring operating efficiency and profitability of bank branches," European Journal of Operational Research, Elsevier, vol. 46(3), pages 282-294, June.
    18. Hartman, Thomas E. & Storbeck, James E. & Byrnes, Patricia, 2001. "Allocative efficiency in branch banking," European Journal of Operational Research, Elsevier, vol. 134(2), pages 232-242, October.
    19. Ana Lozano-Vivas & Jesús Pastor & José Pastor, 2002. "An Efficiency Comparison of European Banking Systems Operating under Different Environmental Conditions," Journal of Productivity Analysis, Springer, vol. 18(1), pages 59-77, July.
    20. Laurent Weill, 2004. "Measuring Cost Efficiency in European Banking: A Comparison of Frontier Techniques," Journal of Productivity Analysis, Springer, vol. 21(2), pages 133-152, March.
    21. Ted Lindblom, 1994. "Credit Losses in Nordic Banks," Palgrave Macmillan Books, in: Jack Revell (ed.), The Changing Face of European Banks and Securities Market, chapter 0, pages 174-190, Palgrave Macmillan.
    22. Berg, Sigbjorn Atle & Forsund, Finn R. & Hjalmarsson, Lennart & Suominen, Matti, 1993. "Banking efficiency in the Nordic countries," Journal of Banking & Finance, Elsevier, vol. 17(2-3), pages 371-388, April.
    23. Resti, Andrea, 2000. "Efficiency measurement for multi-product industries: A comparison of classic and recent techniques based on simulated data," European Journal of Operational Research, Elsevier, vol. 121(3), pages 559-578, March.
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    Cited by:

    1. Magnus Willesson, 2009. "Pricing of card payment services in Scandinavian banking," The Service Industries Journal, Taylor & Francis Journals, vol. 29(3), pages 387-399, March.
    2. Johann Burgstaller, 2020. "Retail‐bank efficiency: Nonstandard goals and environmental determinants," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 91(2), pages 269-301, June.
    3. Yiting Xing & Ling Li & Zhuming Bi & Marzena Wilamowska‐Korsak & Li Zhang, 2013. "Operations Research (OR) in Service Industries: A Comprehensive Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(3), pages 300-353, May.
    4. Ho, Dong-huyn & Lööf, Hans, 2009. "Creating Innovations, Productivity and Growth - the efficiency of Icelandic firms," Working Paper Series in Economics and Institutions of Innovation 162, Royal Institute of Technology, CESIS - Centre of Excellence for Science and Innovation Studies.
    5. Oh, Dong-Hyun & Lööf, Hans & Heshmati, Almas, 2009. "The Icelandic Economy: a victim of the financial crisis or simply inefficient?," Working Paper Series in Economics and Institutions of Innovation 199, Royal Institute of Technology, CESIS - Centre of Excellence for Science and Innovation Studies.
    6. Lo, Shih-Fang & Lu, Wen-Min, 2009. "An integrated performance evaluation of financial holding companies in Taiwan," European Journal of Operational Research, Elsevier, vol. 198(1), pages 341-350, October.
    7. Yang, Xiaopeng & Morita, Hiroshi, 2013. "Efficiency improvement from multiple perspectives: An application to Japanese banking industry," Omega, Elsevier, vol. 41(3), pages 501-509.
    8. Xiaopeng Yang & Hiroshi Morita, 2012. "A DEA model with identical weight assignment based on multiple perspectives," International Journal of Applied Management Science, Inderscience Enterprises Ltd, vol. 4(1), pages 18-35.
    9. Ze Xu & Jianjun Zhang & Chu Li & Zhenyu Li & Yongheng Rao & Tianyu Lu, 2017. "A Road to Sustainable Development of Chinese Cities: A Perception of Improving Urban Management Efficiency Based on Two-Level Production Factors," Sustainability, MDPI, vol. 9(12), pages 1-16, November.
    10. Ajay Kumar Behera & Narayan C. Nayak & Harish C. Das, 2016. "Performance of Indian Service Industries Due to IT Adoption," Global Business Review, International Management Institute, vol. 17(5), pages 1073-1093, October.

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