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An action-research based instrument for monitoring continuous quality improvement

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  • Prybutok, Victor R.
  • Ramasesh, Ranga

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  • Prybutok, Victor R. & Ramasesh, Ranga, 2005. "An action-research based instrument for monitoring continuous quality improvement," European Journal of Operational Research, Elsevier, vol. 166(2), pages 293-309, October.
    • Handle: RePEc:eee:ejores:v:166:y:2005:i:2:p:293-309
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    References listed on IDEAS

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    1. W. Edwards Deming, 1975. "On Some Statistical Aids Toward Economic Production," Interfaces, INFORMS, vol. 5(4), pages 1-15, August.
    2. Terziovski, Mile & Power, Damien & Sohal, Amrik S., 2003. "The longitudinal effects of the ISO 9000 certification process on business performance," European Journal of Operational Research, Elsevier, vol. 146(3), pages 580-595, May.
    3. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    4. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
    5. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
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    Cited by:

    1. Tari, Juan Jose & Molina, Jose Francisco & Castejon, Juan Luis, 2007. "The relationship between quality management practices and their effects on quality outcomes," European Journal of Operational Research, Elsevier, vol. 183(2), pages 483-501, December.
    2. J. Carlos Prado-Prado & Jesús García-Arca & Arturo J. Fernández-González & Mar Mosteiro-Añón, 2020. "Increasing Competitiveness through the Implementation of Lean Management in Healthcare," IJERPH, MDPI, vol. 17(14), pages 1-26, July.
    3. Delis, Manthos D. & Kazakis, Pantelis & Zopounidis, Constantin, 2023. "Management and takeover decisions," European Journal of Operational Research, Elsevier, vol. 304(3), pages 1256-1268.
    4. Hassan Saleh Al-Dhaafri & Rushami Zien Bin Yusoff & Abdullah Kaid Al-Swidi, 2013. "The Effect of Total Quality Management, Enterprise Resource Planning and the Entrepreneurial Orientation on the Organizational Performance: The Mediating Role of the Organizational Excellence --- A Pr," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(1), pages 66-85, January.
    5. Manthos D. Delis & Pantelis Kazakis & Constantin Zopounidis, 2021. "Management Practices and Takeover Decisions," Working Papers 2021_10, Business School - Economics, University of Glasgow.
    6. Chakravorty, Satya S. & Hales, Douglas N., 2008. "The evolution of manufacturing cells: An action research study," European Journal of Operational Research, Elsevier, vol. 188(1), pages 153-168, July.
    7. Calvo-Mora, Arturo & Roldán, José Luis, 2016. "The role of strategic planning in excellence management systemsAuthor-Name: Suarez, Eva," European Journal of Operational Research, Elsevier, vol. 248(2), pages 532-542.
    8. Minshull, Lauren Kate & Dehe, Benjamin & Kotcharin, Suntichai, 2022. "Exploring the impact of a sequential lean implementation within a micro-firm – A socio-technical perspective," Journal of Business Research, Elsevier, vol. 151(C), pages 156-169.

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