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Commercial branch performance evaluation and results communication in a Canadian bank--a DEA application

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  • Paradi, Joseph C.
  • Schaffnit, Claire

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  • Paradi, Joseph C. & Schaffnit, Claire, 2004. "Commercial branch performance evaluation and results communication in a Canadian bank--a DEA application," European Journal of Operational Research, Elsevier, vol. 156(3), pages 719-735, August.
  • Handle: RePEc:eee:ejores:v:156:y:2004:i:3:p:719-735
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    References listed on IDEAS

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    1. Knox Lovell, C. A. & Pastor, Jesus T., 1997. "Target setting: An application to a bank branch network," European Journal of Operational Research, Elsevier, vol. 98(2), pages 290-299, April.
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    3. Christiana V. Zenios & Stavros A. Zenios & Kostas Agathocleous & Andreas C. Soteriou, 1999. "Benchmarks of the Efficiency of Bank Branches," Interfaces, INFORMS, vol. 29(3), pages 37-51, June.
    4. Sherman, H. David & Gold, Franklin, 1985. "Bank branch operating efficiency : Evaluation with Data Envelopment Analysis," Journal of Banking & Finance, Elsevier, vol. 9(2), pages 297-315, June.
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    7. Toshiyuki Sueyoshi, 1999. "DEA Duality on Returns to Scale (RTS) in Production and Cost Analyses: An Occurrence of Multiple Solutions and Differences Between Production-Based and Cost-Based RTS Estimates," Management Science, INFORMS, vol. 45(11), pages 1593-1608, November.
    8. Antreas D. Athanassopoulos & Dimitris Giokas, 2000. "The Use of Data Envelopment Analysis in Banking Institutions: Evidence from the Commercial Bank of Greece," Interfaces, INFORMS, vol. 30(2), pages 81-95, April.
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    10. H. David Sherman & George Ladino, 1995. "Managing Bank Productivity Using Data Envelopment Analysis (DEA)," Interfaces, INFORMS, vol. 25(2), pages 60-73, April.
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    12. Wade Cook & Moez Hababou & Hans Tuenter, 2000. "Multicomponent Efficiency Measurement and Shared Inputs in Data Envelopment Analysis: An Application to Sales and Service Performance in Bank Branches," Journal of Productivity Analysis, Springer, vol. 14(3), pages 209-224, November.
    13. Schaffnit, Claire & Rosen, Dan & Paradi, Joseph C., 1997. "Best practice analysis of bank branches: An application of DEA in a large Canadian bank," European Journal of Operational Research, Elsevier, vol. 98(2), pages 269-289, April.
    14. A S Camanho & R G Dyson, 1999. "Efficiency, size, benchmarks and targets for bank branches: an application of data envelopment analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 50(9), pages 903-915, September.
    15. Jeffrey Kantor & Shlomo Maital, 1999. "Measuring Efficiency by Product Group: Integrating DEA with Activity-Based Accounting in a Large Mideast Bank," Interfaces, INFORMS, vol. 29(3), pages 27-36, June.
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    18. Paul Rouse & Martin Putterill & David Ryan, 1997. "Towards a General Managerial Framework for Performance Measurement: A Comprehensive Highway Maintenance Application," Journal of Productivity Analysis, Springer, vol. 8(2), pages 127-149, May.
    19. Russell G. Thompson & F. D. Singleton & Robert M. Thrall & Barton A. Smith, 1986. "Comparative Site Evaluations for Locating a High-Energy Physics Lab in Texas," Interfaces, INFORMS, vol. 16(6), pages 35-49, December.
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