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Structural and process predictors of Chinese parental satisfaction toward early childhood education services

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  • Hu, Bi Ying
  • Yang, Yi
  • Wu, Huiping
  • Song, Zhanmei
  • Neitzel, Jeniffer

Abstract

This study examined structural and process predictors of Chinese parental satisfaction toward early childhood education (ECE) services in the Chinese sociocultural context. The two-level hierarchical linear model was used to investigate the structural and process predictors of parents' satisfaction toward ECE services among 532 parents coming from 48 kindergarten classrooms in a southern China province. Findings indicated that educational level and annual income on parent-level were positively related to their satisfaction. Although classroom-level variables altogether explained a large percentage of parental satisfaction, only the structural quality predictors of teachers' teaching experiences and class size, as well as the process quality predictor of the emotional support, were identified to be significant predictors of parental satisfaction toward multiple dimensions of ECE services. Implications for ECE service providers, policymakers, and professionals are discussed.

Suggested Citation

  • Hu, Bi Ying & Yang, Yi & Wu, Huiping & Song, Zhanmei & Neitzel, Jeniffer, 2018. "Structural and process predictors of Chinese parental satisfaction toward early childhood education services," Children and Youth Services Review, Elsevier, vol. 89(C), pages 179-187.
  • Handle: RePEc:eee:cysrev:v:89:y:2018:i:c:p:179-187
    DOI: 10.1016/j.childyouth.2018.04.022
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    References listed on IDEAS

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    1. Hu, Bi Ying & Yang, Yi & Ieong, Sylvia S.L., 2016. "Chinese urban and suburban parents' priorities for early childhood education practices: Applying Q-sort methodology," Children and Youth Services Review, Elsevier, vol. 64(C), pages 100-109.
    2. Hu, Bi Ying & Fan, Xitao & Wu, Zhongling & LoCasale-Crouch, Jennifer & Yang, Ning & Zhang, Juan, 2017. "Teacher-child interactions and children's cognitive and social skills in Chinese preschool classrooms," Children and Youth Services Review, Elsevier, vol. 79(C), pages 78-86.
    3. repec:mpr:mprres:6618 is not listed on IDEAS
    4. Kathryn Tout & Rebecca Starr & Margaret Soli & Shannon Moodie & Gretchen Kirby & Kimberly Boller, "undated". "Compendium of Quality Rating Systems and Evaluations," Mathematica Policy Research Reports e3e1472c256f4bd49f20ac5b3, Mathematica Policy Research.
    5. Naci Mocan, 2007. "Can consumers detect lemons? An empirical analysis of information asymmetry in the market for child care," Journal of Population Economics, Springer;European Society for Population Economics, vol. 20(4), pages 743-780, October.
    6. Lowe, Edward D. & Weisner, Thomas S., 2004. "`You have to push it--who's gonna raise your kids?': situating child care and child care subsidy use in the daily routines of lower income families," Children and Youth Services Review, Elsevier, vol. 26(2), pages 143-171, February.
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    Cited by:

    1. Hong, Xiumin & Zhu, Wenting & Wu, Dandan & Li, Hui, 2020. "Parental satisfaction with early childhood education services in rural China: A national survey," Children and Youth Services Review, Elsevier, vol. 115(C).

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