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Advancing case manager motivation in child welfare: Job control's curvilinear relationship and instrumental feedback's moderating influence

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  • Preston, Mark S.

Abstract

To date, no published empirical studies in the field of child welfare (or social work) have investigated the curvilinear relationship between job characteristics and any aspect of employee functioning. The present study addressed this research gap by testing job control's direct and interactive curvilinear effects on motivation using a sample of 419 county-based public sector child welfare case managers. Consistent with Cavanaugh, Boswell, Roehling, and Boudreau's (2000) challenge–hindrance framework, study findings revealed a significant curvilinear job control×linear instrumental feedback interaction. No support, however, was found for a direct curvilinear effect for job control. Empirical results advance the child welfare literature by being the first to demonstrate how job characteristics impact the motivation of child welfare case managers in a curvilinear manner. Study data also clarify prior nonsignificant tests of Warr's (1987) vitamin model and extend seminal findings from Karasek's (1979) job demands–control model. Finally, instrumental feedback's capacity to integrate three well-established but previously unrelated models of occupational health is discussed.

Suggested Citation

  • Preston, Mark S., 2013. "Advancing case manager motivation in child welfare: Job control's curvilinear relationship and instrumental feedback's moderating influence," Children and Youth Services Review, Elsevier, vol. 35(12), pages 2003-2012.
    • Handle: RePEc:eee:cysrev:v:35:y:2013:i:12:p:2003-2012
    DOI: 10.1016/j.childyouth.2013.09.018
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    References listed on IDEAS

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    8. Preston, Mark S., 2013. "Motivating child welfare case managers: An application and extension of feedback information theory," Children and Youth Services Review, Elsevier, vol. 35(4), pages 734-741.
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    Cited by:

    1. Preston, Mark S., 2015. "Case manager job strain in public child welfare agencies: Job demands and job control's additive effects, and instrumental feedback's mediating role," Children and Youth Services Review, Elsevier, vol. 54(C), pages 30-40.
    2. Xia Tiantian & Zhang Zhenduo & Xiao Huan & Xiu Jing & Jia Wentong, 2021. "The Curvilinear Relationship Between Job Control and Voice: Role of Emotional Resistance to Change and Supervisor Developmental Feedback," SAGE Open, , vol. 11(2), pages 21582440211, June.
    3. Preston, Mark S., 2018. "Does job control buffer work demands' detrimental impact on public child welfare case managers' affective well-being? Extending the nonlinear demand-linear control model," Children and Youth Services Review, Elsevier, vol. 85(C), pages 219-227.
    4. Ume Habibah & Mujeeb-u-Rehman Bhayo & Muhammad Shahid Iqbal, 2021. "Investor Sentiments and Fama–French Five-Factor Premia," SAGE Open, , vol. 11(2), pages 21582440211, June.

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