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Organizational culture influence on service delivery: A mixed methods design in a child welfare setting

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  • Agbényiga, DeBrenna LaFa

Abstract

Despite the growing acknowledgement that mixed methods can be useful to better understand complex organizational cultures, there are few examples of studies, which demonstrate how organizational culture studies combine quantitative and qualitative methods in a single study within the child welfare setting. The purpose of the article is to illustrate how a concurrent triangulation was accomplished in a single organizational culture study in a child welfare agency. A sample of 92 employees was selected from a Midwestern private, non-profit, faith-based child welfare agency. Four distinct methods were used to measure organizational culture and its influence on service delivery which allowed for greater validity by collecting different data bearing on the same organizational culture phenomena. Strengths and implications are discussed.

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  • Agbényiga, DeBrenna LaFa, 2011. "Organizational culture influence on service delivery: A mixed methods design in a child welfare setting," Children and Youth Services Review, Elsevier, vol. 33(10), pages 1767-1778, October.
    • Handle: RePEc:eee:cysrev:v:33:y:2011:i:10:p:1767-1778
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    1. Kennedy, Angie C. & Agbényiga, DeBrenna LaFa & Kasiborski, Natalie & Gladden, Jessica, 2010. "Risk chains over the life course among homeless urban adolescent mothers: Altering their trajectories through formal support," Children and Youth Services Review, Elsevier, vol. 32(12), pages 1740-1749, December.
    2. Joanna Sale & Lynne Lohfeld & Kevin Brazil, 2002. "Revisiting the Quantitative-Qualitative Debate: Implications for Mixed-Methods Research," Quality & Quantity: International Journal of Methodology, Springer, vol. 36(1), pages 43-53, February.
    3. Michael Rosen, 1991. "Coming To Terms With The Field: Understanding And Doing Organizational Ethnography," Journal of Management Studies, Wiley Blackwell, vol. 28(1), pages 1-24, January.
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    1. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.

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