IDEAS home Printed from https://ideas.repec.org/a/eee/cysrev/v33y2011i10p1767-1778.html
   My bibliography  Save this article

Organizational culture influence on service delivery: A mixed methods design in a child welfare setting

Author

Listed:
  • Agbényiga, DeBrenna LaFa

Abstract

Despite the growing acknowledgement that mixed methods can be useful to better understand complex organizational cultures, there are few examples of studies, which demonstrate how organizational culture studies combine quantitative and qualitative methods in a single study within the child welfare setting. The purpose of the article is to illustrate how a concurrent triangulation was accomplished in a single organizational culture study in a child welfare agency. A sample of 92 employees was selected from a Midwestern private, non-profit, faith-based child welfare agency. Four distinct methods were used to measure organizational culture and its influence on service delivery which allowed for greater validity by collecting different data bearing on the same organizational culture phenomena. Strengths and implications are discussed.

Suggested Citation

  • Agbényiga, DeBrenna LaFa, 2011. "Organizational culture influence on service delivery: A mixed methods design in a child welfare setting," Children and Youth Services Review, Elsevier, vol. 33(10), pages 1767-1778, October.
    • Handle: RePEc:eee:cysrev:v:33:y:2011:i:10:p:1767-1778
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0190740911001575
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kennedy, Angie C. & Agbényiga, DeBrenna LaFa & Kasiborski, Natalie & Gladden, Jessica, 2010. "Risk chains over the life course among homeless urban adolescent mothers: Altering their trajectories through formal support," Children and Youth Services Review, Elsevier, vol. 32(12), pages 1740-1749, December.
    2. Joanna Sale & Lynne Lohfeld & Kevin Brazil, 2002. "Revisiting the Quantitative-Qualitative Debate: Implications for Mixed-Methods Research," Quality & Quantity: International Journal of Methodology, Springer, vol. 36(1), pages 43-53, February.
    3. Michael Rosen, 1991. "Coming To Terms With The Field: Understanding And Doing Organizational Ethnography," Journal of Management Studies, Wiley Blackwell, vol. 28(1), pages 1-24, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Haegeman, Karel & Marinelli, Elisabetta & Scapolo, Fabiana & Ricci, Andrea & Sokolov, Alexander, 2013. "Quantitative and qualitative approaches in Future-oriented Technology Analysis (FTA): From combination to integration?," Technological Forecasting and Social Change, Elsevier, vol. 80(3), pages 386-397.
    2. Petra C Gronholm & Oluwadamilola Onagbesan & Poonam Gardner-Sood, 2017. "Care coordinator views and experiences of physical health monitoring in clients with severe mental illness: A qualitative study," International Journal of Social Psychiatry, , vol. 63(7), pages 580-588, November.
    3. Rosalia Diaz‐Carrion & Macarena López‐Fernández & Pedro M. Romero‐Fernandez, 2020. "Sustainable human resource management and employee engagement: A holistic assessment instrument," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(4), pages 1749-1760, July.
    4. Eugenio De Gregorio & Ivana Tagliafico & Alfredo Verde, 2018. "A comparison of qualitatively and quantitatively driven analytic procedures of psychotherapeutic group sessions with deviant adolescents," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(4), pages 1731-1760, July.
    5. Busby, Amy and Kheira, Belkacem, 2013. "Coping with the information overload': An exploration of assistants' backstage role in the everyday practice of European Parliament politics," European Integration online Papers (EIoP), European Community Studies Association Austria (ECSA-A), vol. 17, July.
    6. Stephen Buetow, 2014. "How Can a Family Resemblances Approach Help to Typify Qualitative Research? Exploring the Complexity of Simplicity," SAGE Open, , vol. 4(4), pages 21582440145, October.
    7. Tyler, Kimberly A. & Schmitz, Rachel M., 2013. "Family histories and multiple transitions among homeless young adults: Pathways to homelessness," Children and Youth Services Review, Elsevier, vol. 35(10), pages 1719-1726.
    8. Steven Downing, 2018. "They’re Not Mean Girls If They Are Adult Women: Reality Television’s Construction of Women’s Identity and Interpersonal Aggression," Sociological Research Online, , vol. 23(1), pages 3-20, March.
    9. Karen Bell & Eldin Fahmy & David Gordon, 2016. "Quantitative conversations: the importance of developing rapport in standardised interviewing," Quality & Quantity: International Journal of Methodology, Springer, vol. 50(1), pages 193-212, January.
    10. Gjoko Stamenkov, 2023. "Recommendations for improving research quality: relationships among constructs, verbs in hypotheses, theoretical perspectives, and triangulation," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(3), pages 2923-2946, June.
    11. Jerzy Kociatkiewicz & Monika Kostera, 2015. "Into the labyrinth : tales of organizational nomadism," Post-Print hal-02423775, HAL.
    12. Richa Awasthy, 2015. "Journey of Doing Quasi-ethnographic Study in Organizations," Vision, , vol. 19(3), pages 219-226, September.
    13. Dalvir Samra‐Fredericks, 2003. "Strategizing as Lived Experience and Strategists’ Everyday Efforts to Shape Strategic Direction," Journal of Management Studies, Wiley Blackwell, vol. 40(1), pages 141-174, January.
    14. Monika Mynarska & Anna Matysiak, 2010. "Women's determination to combine childbearing and paid employment: How can a qualitative approach help us understand quantitative evidence?," Working Papers 26, Institute of Statistics and Demography, Warsaw School of Economics.
    15. Anita Mendiratta & Shveta Singh & Surendra Singh Yadav & Arvind Mahajan, 2023. "Bibliometric and Topic Modeling Analysis of Corporate Social Irresponsibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(3), pages 319-339, September.
    16. Jonas Holmqvist & Luca Visconti & Christian Grönroos & Blandine Guais & Aurélie Kessous, 2020. "Understanding the value process: Value creation in a luxury service context," Post-Print hal-03511392, HAL.
    17. Luigi Doria & Luca Fantacci, 2018. "Evaluating complementary currencies: from the assessment of multiple social qualities to the discovery of a unique monetary sociality," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(3), pages 1291-1314, May.
    18. Alexandra Gerbasi & Dominika Latusek, 2015. "Trust-building in international business ventures," Post-Print hal-01137667, HAL.
    19. White, Kevin R. & Wu, Qi, 2014. "Application of the life course perspective in child welfare research," Children and Youth Services Review, Elsevier, vol. 46(C), pages 146-154.
    20. Jana Uher, 2019. "Data generation methods across the empirical sciences: differences in the study phenomena’s accessibility and the processes of data encoding," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(1), pages 221-246, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:cysrev:v:33:y:2011:i:10:p:1767-1778. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/childyouth .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.