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Teleservices use among Latinx immigrant families during the Covid-19 pandemic

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  • Hodges, James C.
  • Calvo, Rocío

Abstract

Remote services are a promising option to reduce access to services inequities among underserved populations, such as immigrants families. There is evidence that Latinx immigrant families have used teleservices at lower rates than other families during the pandemic. This research explored the factors that prevented Latinxs immigrant families from engaging in teleservices during the Covid-19 pandemic. Using an inductive thematic approach, we interviewed 21 providers of services and key informants who worked with Latinxs families. Nonparticipation was driven by services unawareness, documentation requirements, a digital divide, and safety concerns. Implications for policy and practice concerning the implementation of remote services for immigrant families are discussed.

Suggested Citation

  • Hodges, James C. & Calvo, Rocío, 2023. "Teleservices use among Latinx immigrant families during the Covid-19 pandemic," Children and Youth Services Review, Elsevier, vol. 145(C).
    • Handle: RePEc:eee:cysrev:v:145:y:2023:i:c:s0190740922004145
    DOI: 10.1016/j.childyouth.2022.106778
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    References listed on IDEAS

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    2. Monika Doshi & William D Lopez & Hannah Mesa & Richard Bryce & Ellen Rabinowitz & Raymond Rion & Paul J Fleming, 2020. "Barriers & facilitators to healthcare and social services among undocumented Latino(a)/Latinx immigrant clients: Perspectives from frontline service providers in Southeast Michigan," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-18, June.
    3. Eva Clark & Karla Fredricks & Laila Woc-Colburn & Maria Elena Bottazzi & Jill Weatherhead, 2020. "Disproportionate impact of the COVID-19 pandemic on immigrant communities in the United States," PLOS Neglected Tropical Diseases, Public Library of Science, vol. 14(7), pages 1-9, July.
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