Catalytic defiance as a crisis communication strategy: The risk of pursuing long-term objectives
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DOI: 10.1016/j.bushor.2017.03.003
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References listed on IDEAS
- Coombs, W. Timothy, 2015. "The value of communication during a crisis: Insights from strategic communication research," Business Horizons, Elsevier, vol. 58(2), pages 141-148.
- Cleeren, Kathleen, 2015. "Using advertising and price to mitigate losses in a product-harm crisis," Business Horizons, Elsevier, vol. 58(2), pages 157-162.
- Laufer, Daniel & Coombs, W. Timothy, 2006. "How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues," Business Horizons, Elsevier, vol. 49(5), pages 379-385.
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Keywords
Catalytic defiance; Crisis communication; Product harm crisis; Strategic communications; Public relations strategy; Corrective action response;All these keywords.
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