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Can disasters improve the tourism industry? The role of normative, cognitive and relational expectations in shaping industry response to disaster-induced disruption

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  • Zhu, Oscar Yuheng
  • Dolnicar, Sara

Abstract

•Industry reaction to crises studied using sociological theory on disruption response•Industry association guidelines and tweets serve as empirical evidence.•Normative and relational expectations drive crises response.•Cognitive expectations not leveraged to improve the industry•Leadership from public policy and large tourism businesses required

Suggested Citation

  • Zhu, Oscar Yuheng & Dolnicar, Sara, 2022. "Can disasters improve the tourism industry? The role of normative, cognitive and relational expectations in shaping industry response to disaster-induced disruption," Annals of Tourism Research, Elsevier, vol. 93(C).
    • Handle: RePEc:eee:anture:v:93:y:2022:i:c:s0160738321001663
    DOI: 10.1016/j.annals.2021.103288
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    References listed on IDEAS

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    1. Manfred Lenzen & Ya-Yen Sun & Futu Faturay & Yuan-Peng Ting & Arne Geschke & Arunima Malik, 2018. "The carbon footprint of global tourism," Nature Climate Change, Nature, vol. 8(6), pages 522-528, June.
    2. Sharma, Abhinav & Nicolau, Juan Luis, 2020. "An open market valuation of the effects of COVID-19 on the travel and tourism industry," Annals of Tourism Research, Elsevier, vol. 83(C).
    3. Rastegar, Raymond & Higgins-Desbiolles, Freya & Ruhanen, Lisa, 2021. "COVID-19 and a justice framework to guide tourism recovery," Annals of Tourism Research, Elsevier, vol. 91(C).
    4. Qiu, Richard T.R. & Park, Jinah & Li, ShiNa & Song, Haiyan, 2020. "Social costs of tourism during the COVID-19 pandemic," Annals of Tourism Research, Elsevier, vol. 84(C).
    5. Fotiadis, Anestis & Polyzos, Stathis & Huan, Tzung-Cheng T.C., 2021. "The good, the bad and the ugly on COVID-19 tourism recovery," Annals of Tourism Research, Elsevier, vol. 87(C).
    6. Manfred Lenzen & Ya-Yen Sun & Futu Faturay & Yuan-Peng Ting & Arne Geschke & Arunima Malik, 2018. "Author Correction: The carbon footprint of global tourism," Nature Climate Change, Nature, vol. 8(6), pages 544-544, June.
    7. Raki, Amir & Nayer, Daud & Nazifi, Amin & Alexander, Matthew & Seyfi, Siamak, 2021. "Tourism recovery strategies during major crises: The role of proactivity," Annals of Tourism Research, Elsevier, vol. 90(C).
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    Cited by:

    1. Zhu, Oscar Yuheng & Li, Hongwei & Grün, Bettina & Dolnicar, Sara, 2024. "The power of respect for authority and empathy – Leveraging non-cognitive theoretical constructs to trigger environmentally sustainable tourist behaviour," Annals of Tourism Research, Elsevier, vol. 105(C).

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