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Tourist inertia in satisfaction-Revisit relation

Author

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  • Cui, Rui
  • Huang, Songshan (Sam)
  • Chen, Honglin
  • Zhang, Qiqi
  • Li, Zhiyong

Abstract

•Conceptualizes tourist inertia as an important tourist behavior construct•Applies the consumer inertia theory in tourism•Clarifies satisfaction-revisit relation confusions through tourist inertia

Suggested Citation

  • Cui, Rui & Huang, Songshan (Sam) & Chen, Honglin & Zhang, Qiqi & Li, Zhiyong, 2020. "Tourist inertia in satisfaction-Revisit relation," Annals of Tourism Research, Elsevier, vol. 82(C).
    • Handle: RePEc:eee:anture:v:82:y:2020:i:c:s0160738319301288
    DOI: 10.1016/j.annals.2019.102771
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    References listed on IDEAS

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    1. Brown, Graham & Smith, Andrew & Assaker, Guy, 2016. "Revisiting the host city: An empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics," Tourism Management, Elsevier, vol. 55(C), pages 160-172.
    2. Park, Sangwon & Nicolau, Juan L., 2019. "Image effect on customer-centric measures of performance," Annals of Tourism Research, Elsevier, vol. 76(C), pages 226-238.
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