IDEAS home Printed from https://ideas.repec.org/a/eee/anture/v78y2019ic20.html
   My bibliography  Save this article

A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation

Author

Listed:
  • Fan, Daisy X.F.
  • Buhalis, Dimitrios
  • Lin, Bingna

Abstract

The sense of tourism encapsulation/decapsulation is increasingly determined by the level and type of connectivity enabled by advanced Information Communication Technology (ICT). This study explores tourists' online and face-to-face social contacts and their effects on travel experiences. A six-fold tourist typology is established, namely: Disconnected Immersive Traveller, Digital Detox Traveller, Diversionary Traveller, Dual Zone Traveller, Daily Life Controller and Social Media Addict. A contact–immersion nexus is also developed to indicate the attachment tendencies of different tourist types between their home and away zones. Theoretical contributions and practical implications are discussed.

Suggested Citation

  • Fan, Daisy X.F. & Buhalis, Dimitrios & Lin, Bingna, 2019. "A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    • Handle: RePEc:eee:anture:v:78:y:2019:i:c:20
    DOI: 10.1016/j.annals.2019.102757
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160738319301148
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.annals.2019.102757?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jansson, André, 2018. "Rethinking post-tourism in the age of social media," Annals of Tourism Research, Elsevier, vol. 69(C), pages 101-110.
    2. Fan, Daisy X.F. & Zhang, Hanqin Qiu & Jenkins, Carson L. & Tavitiyaman, Pimtong, 2017. "Tourist typology in social contact: An addition to existing theories," Tourism Management, Elsevier, vol. 60(C), pages 357-366.
    3. Adrian Tanti & Dimitrios Buhalis, 2017. "The influences and consequences of being digitally connected and/or disconnected to travellers," Information Technology & Tourism, Springer, vol. 17(1), pages 121-141, March.
    4. Kirillova, Ksenia & Wang, Dan, 2016. "Smartphone (dis)connectedness and vacation recovery," Annals of Tourism Research, Elsevier, vol. 61(C), pages 157-169.
    5. Kenneth Bailey, 1984. "A three-level measurement model," Quality & Quantity: International Journal of Methodology, Springer, vol. 18(3), pages 225-245, May.
    6. Scott A. Cohen & Tara Duncan & Maria Thulemark, 2015. "Lifestyle Mobilities: The Crossroads of Travel, Leisure and Migration," Mobilities, Taylor & Francis Journals, vol. 10(1), pages 155-172, April.
    7. Alberto Marradi, 1990. "Classification, typology, taxonomy," Quality & Quantity: International Journal of Methodology, Springer, vol. 24(2), pages 129-157, May.
    8. Choo, Hyungsuk & Petrick, James F., 2014. "Social interactions and intentions to revisit for agritourism service encounters," Tourism Management, Elsevier, vol. 40(C), pages 372-381.
    9. Kostadin Kushlev & Jason D E Proulx, 2016. "The Social Costs of Ubiquitous Information: Consuming Information on Mobile Phones Is Associated with Lower Trust," PLOS ONE, Public Library of Science, vol. 11(9), pages 1-8, September.
    10. Dickinson, Janet E. & Hibbert, Julia F. & Filimonau, Viachaslau, 2016. "Mobile technology and the tourist experience: (Dis)connection at the campsite," Tourism Management, Elsevier, vol. 57(C), pages 193-201.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gong, Yaqi & Schroeder, Ashley & Plaisance, Patrick Lee, 2023. "Digital detox tourism: An Ellulian critique," Annals of Tourism Research, Elsevier, vol. 103(C).
    2. Zsuzsanna Marton & Ildikó Ernszt, 2020. "Omnipresent Social Media: Is Travelling Imaginable without Smart Devices?," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 18(4 (Winter), pages 301-321.
    3. Li, Jing & Pearce, Philip L. & Oktadiana, Hera, 2020. "Can digital-free tourism build character strengths?," Annals of Tourism Research, Elsevier, vol. 85(C).
    4. Chris Zhu & Lawrence Hoc Nang Fong & Huicai Gao & Dimitrios Buhalis & Ziye Shang, 2022. "How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok," Information Technology & Tourism, Springer, vol. 24(3), pages 389-407, September.
    5. Codruța Adina Băltescu, 2019. "Tourist Guide Role and Performance – Element of Visiting Experience at a Tourism Destination," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 421-425, December.
    6. Uglješa Stankov & Ulrike Gretzel, 2020. "Tourism 4.0 technologies and tourist experiences: a human-centered design perspective," Information Technology & Tourism, Springer, vol. 22(3), pages 477-488, September.
    7. Tomczyk, Arkadiusz T. & Buhalis, Dimitrios & Fan, Daisy X.F. & Williams, Nigel L., 2022. "Price-personalization: Customer typology based on hospitality business," Journal of Business Research, Elsevier, vol. 147(C), pages 462-476.
    8. Mellinas, Juan Pedro & Nicolau, Juan Luis, 2020. "Let's hook up fast! Hotel reviews and Wi-Fi flaws," Annals of Tourism Research, Elsevier, vol. 80(C).
    9. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    10. Christina Katsikari & Leonidas Hatzithomas & Thomas Fotiadis & Dimitrios Folinas, 2020. "Push and Pull Travel Motivation: Segmentation of the Greek Market for Social Media Marketing in Tourism," Sustainability, MDPI, vol. 12(11), pages 1-18, June.
    11. Yan Feng & Wen Cao & Geon-Cheol Shin & Yeujun Yoon, 2021. "The external effect of international tourism on brand equity development process of multinational firms (MNFs)," Journal of Brand Management, Palgrave Macmillan, vol. 28(6), pages 578-595, November.
    12. S. Koumara-Tsitsou & N. Karachalis, 2021. "Traditional products and crafts as main elements in the effort to establish a city brand linked to sustainable tourism: promoting silversmithing in Ioannina and silk production in Soufli, Greece," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 17(3), pages 257-267, September.
    13. Milićević Snežana & Petrović Jelena & Đorđević Nataša, 2020. "ICT as a factor of destination competitiveness: The case of the republics of former Yugoslavia," Management & Marketing, Sciendo, vol. 15(3), pages 381-392, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    2. Gong, Yaqi & Schroeder, Ashley & Plaisance, Patrick Lee, 2023. "Digital detox tourism: An Ellulian critique," Annals of Tourism Research, Elsevier, vol. 103(C).
    3. Li, Jing & Pearce, Philip L. & Oktadiana, Hera, 2020. "Can digital-free tourism build character strengths?," Annals of Tourism Research, Elsevier, vol. 85(C).
    4. Fan, Daisy X.F. & Hsu, Cathy H.C. & Lin, Bingna, 2020. "Tourists’ experiential value co-creation through online social contacts: Customer-dominant logic perspective," Journal of Business Research, Elsevier, vol. 108(C), pages 163-173.
    5. Caoile, Roella Grace U & Ceria, Eleonor Joy C. & Jacinto, Christine Joy S. & Salome, Angel Veronica R. & Covita, Mayvelyn S., 2024. "Farming for the Future: Assessing Sustainable Practices among Farm Tourism Sites in Bagabag, Nueva Vizcaya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(9), pages 3665-3702, September.
    6. Alieh Abadi & Mehdi Khakzand, 2022. "Extracting the qualitative dimensions of agritourism for the sustainable development of Charqoli village in Iran: the promotion of vernacular entrepreneurship and environment-oriented preservation per," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(11), pages 12609-12671, November.
    7. Ilaria Zambon & Luca Salvati, 2019. "Residential Mobility At Older Ages In Europe And The Regional Context: A Brief Commentary," Romanian Journal of Regional Science, Romanian Regional Science Association, vol. 13(2), pages 26-41, DECEMBER.
    8. Light, Duncan & Brown, Lorraine, 2020. "Dwelling-mobility: A theory of the existential pull between home and away," Annals of Tourism Research, Elsevier, vol. 81(C).
    9. Siqi Emily Lu & Brent Moyle & Sacha Reid & Elaine Yang & Biqiang Liu, 2023. "Technology and museum visitor experiences: a four stage model of evolution," Information Technology & Tourism, Springer, vol. 25(2), pages 151-174, June.
    10. Yürük, Pınar & Akyol, Ayşe & Şimşek, Gülhayat Gölbaşı, 2017. "Analyzing the effects of social impacts of events on satisfaction and loyalty," Tourism Management, Elsevier, vol. 60(C), pages 367-378.
    11. Moro, Sérgio & Lopes, Rui J. & Esmerado, Joaquim & Botelho, Miguel, 2020. "Service quality in airport hotel chains through the lens of online reviewers," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
    12. Dubois, Charline & Cawley, Mary & Schmitz, Serge, 2017. "The tourist on the farm: A ‘muddled’ image," Tourism Management, Elsevier, vol. 59(C), pages 298-311.
    13. Francisco Javier Lacarcel & Raquel Huete, 2023. "Digital communication strategies used by private companies, entrepreneurs, and public entities to attract long-stay tourists: a review," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 691-708, June.
    14. Wille, Stefan Clemens & Barklage, Britta & Spiller, Achim & von Meyer-Höfer, Marie, 2018. "Challenging factors of farmer-to-consumer direct marketing: An empirical analysis of German livestock owners," DARE Discussion Papers 1807, Georg-August University of Göttingen, Department of Agricultural Economics and Rural Development (DARE).
    15. Oscar Lage & María Saiz-Santos & José Manuel Zarzuelo, 2022. "Decentralized platform economy: emerging blockchain-based decentralized platform business models," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1707-1723, September.
    16. Frétigny, Jean-Baptiste & Lin, Weiqiang, 2021. "Changing geographies of the passenger: Heterogeneous subjects on the move," Journal of Transport Geography, Elsevier, vol. 92(C).
    17. Syed Zeeshan Zahoor & A. M. Shah, 2024. "Impact of Social Media on Users’ Complex Buying Behaviour: Analysing the Mediating Effect of Perception and Moderating Effect of Extended Social Media Usage," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(1), pages 119-148, February.
    18. Wu, Yue-Fang & Hannam, Kevin & Xu, Hong-Gang, 2018. "Reconceptualising home in seasonal Chinese tourism mobilities," Annals of Tourism Research, Elsevier, vol. 73(C), pages 71-80.
    19. Michaud, Patrick & Beauregard, Eric & Proulx, Jean, 2022. "Criminal nomadism: A neglected dimension of spatial mobility in sex offending," Journal of Criminal Justice, Elsevier, vol. 81(C).
    20. Sirong Chen & Rob Law & Shaogui Xu & Mu Zhang, 2020. "Bibliometric and Visualized Analysis of Mobile Technology in Tourism," Sustainability, MDPI, vol. 12(19), pages 1-16, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:anture:v:78:y:2019:i:c:20. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/annals-of-tourism-research/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.