IDEAS home Printed from https://ideas.repec.org/a/eee/anture/v58y2016icp100-113.html
   My bibliography  Save this article

Socio-technological authentication

Author

Listed:
  • Lugosi, Peter

Abstract

This paper proposes a socio-technological approach to conceptualising the processes of authentication in technology-saturated society. It argues that authentication involves the inscription of value to objects, places, actions and experiences. Consequently, authentication processes in tourism should be understood through a ‘market practices’ conception of human-technology interactions. Markets are conceived as socio-technical performative arrangements in which goods and services are objectified and brought together in a single space where their values are negotiated. The paper introduces the notion of ‘experiential objects’ to conceptualise configurations of tourism-related knowledge, which are captured, transformed and retransmitted through human and technological practices. Moreover, it explores how the value of such objects are produced and qualified through the networked interactions of human and non-human actors.

Suggested Citation

  • Lugosi, Peter, 2016. "Socio-technological authentication," Annals of Tourism Research, Elsevier, vol. 58(C), pages 100-113.
    • Handle: RePEc:eee:anture:v:58:y:2016:i:c:p:100-113
    DOI: 10.1016/j.annals.2016.02.015
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160738316300354
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.annals.2016.02.015?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Orlikowski, W. J. & Scott, Susan V., 2015. "Exploring material-discursive practices," LSE Research Online Documents on Economics 57600, London School of Economics and Political Science, LSE Library.
    2. Joseph Turow, 2008. "Niche Envy: Marketing Discrimination in the Digital Age," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262701219, April.
    3. Hans Kjellberg & Alexandre Mallard & Diane-Laure Arjaliès & Patrik Aspers & Stefan Beljean & Alexandra Bidet & Alberto Corsin & Emmanuel Didier & Marion Fourcade & Susi Geiger & Klaus Hoeyer & Michèle, 2013. "Valuation studies ? Our collective two cents," Post-Print hal-00827390, HAL.
    4. Wanda J. Orlikowski & Susan V. Scott, 2014. "What Happens When Evaluation Goes Online? Exploring Apparatuses of Valuation in the Travel Sector," Organization Science, INFORMS, vol. 25(3), pages 868-891, June.
    5. Bosangit, Carmela & Hibbert, Sally & McCabe, Scott, 2015. "“If I was going to die I should at least be having fun”: Travel blogs, meaning and tourist experience," Annals of Tourism Research, Elsevier, vol. 55(C), pages 1-14.
    6. Orlikowski, Wanda J. & Scott, Susan V., 2014. "What happens when evaluation goes online? Exploring apparatuses of valuation in the travel sector," LSE Research Online Documents on Economics 57602, London School of Economics and Political Science, LSE Library.
    7. Kozinets, Robert V., 1999. "E-tribalized marketing?: the strategic implications of virtual communities of consumption," European Management Journal, Elsevier, vol. 17(3), pages 252-264, June.
    8. Oded Netzer & Ronen Feldman & Jacob Goldenberg & Moshe Fresko, 2012. "Mine Your Own Business: Market-Structure Surveillance Through Text Mining," Marketing Science, INFORMS, vol. 31(3), pages 521-543, May.
    9. Lugosi, Peter, 2014. "Mobilising identity and culture in experience co-creation and venue operation," Tourism Management, Elsevier, vol. 40(C), pages 165-179.
    10. Jeacle, Ingrid & Carter, Chris, 2011. "In TripAdvisor we trust: Rankings, calculative regimes and abstract systems," Accounting, Organizations and Society, Elsevier, vol. 36(4), pages 293-309.
    11. Michel Callon & Fabian Muniesa, 2005. "Economic markets as calculative collective devices," Post-Print halshs-00087477, HAL.
    12. Sparks, Beverley A. & Browning, Victoria, 2011. "The impact of online reviews on hotel booking intentions and perception of trust," Tourism Management, Elsevier, vol. 32(6), pages 1310-1323.
    13. Sparks, Beverley A. & Perkins, Helen E. & Buckley, Ralf, 2013. "Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior," Tourism Management, Elsevier, vol. 39(C), pages 1-9.
    14. Wanda J. Orlikowski & Susan V. Scott, 2015. "Exploring Material-Discursive Practices," Journal of Management Studies, Wiley Blackwell, vol. 52(5), pages 697-705, July.
    15. Fabian Muniesa & Yuval Millo & Michel Callon, 2007. "An introduction to market devices," Post-Print halshs-00177928, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ren, Carina & Mahadevan, Renuka, 2018. "“Bring the numbers and stories together”: Valuing events," Annals of Tourism Research, Elsevier, vol. 72(C), pages 75-84.
    2. Cohen, Scott A. & Hopkins, Debbie, 2019. "Autonomous vehicles and the future of urban tourism," Annals of Tourism Research, Elsevier, vol. 74(C), pages 33-42.
    3. Salet, Xavier, 2021. "The search for the truest of authenticities: Online travel stories and their depiction of the authentic in the platform economy," Annals of Tourism Research, Elsevier, vol. 88(C).
    4. Chatzopoulou, Elena & Gorton, Matthew & Kuznesof, Sharron, 2019. "Understanding authentication processes and the role of conventions: a consideration of Greek ethnic restaurants," Annals of Tourism Research, Elsevier, vol. 77(C), pages 128-140.
    5. Bryce, Derek & Murdy, Samantha & Alexander, Matthew, 2017. "Diaspora, authenticity and the imagined past," Annals of Tourism Research, Elsevier, vol. 66(C), pages 49-60.
    6. de Andrade-Matos, Mariana Bueno & Richards, Greg & de Lourdes de Azevedo Barbosa, Maria, 2022. "Rethinking authenticity through complexity paradigm," Annals of Tourism Research, Elsevier, vol. 92(C).
    7. Frenzel, Fabian, 2017. "Tourist agency as valorisation," Annals of Tourism Research, Elsevier, vol. 66(C), pages 159-169.
    8. Brooks, Caitlin & Soulard, Joelle, 2022. "Contested authentication: The impact of event cancellation on transformative experiences, existential authenticity at burning man," Annals of Tourism Research, Elsevier, vol. 95(C).
    9. Rickly, Jillian M., 2022. "A review of authenticity research in tourism: Launching the Annals of Tourism Research Curated Collection on authenticity," Annals of Tourism Research, Elsevier, vol. 92(C).
    10. Gössling, Stefan & Larson, Mia & Pumputis, Aurimas, 2021. "Mutual surveillance on Airbnb," Annals of Tourism Research, Elsevier, vol. 91(C).
    11. van der Duim, René & Ren, Carina & Jóhannesson, Gunnar Thór, 2017. "ANT: A decade of interfering with tourism," Annals of Tourism Research, Elsevier, vol. 64(C), pages 139-149.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. repec:spo:wpmain:info:hdl:2441/5fb16v625i8vdbgdiskfbht5i5 is not listed on IDEAS
    2. Jean Samuel Beuscart & Kevin Mellet & Marie Trespeuch, 2016. "Reactivity without Legitimacy? Online Consumer Reviews in the Restaurant Industry," Post-Print hal-03389275, HAL.
    3. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2017. "A multidisciplinary perspective of big data in management research," International Journal of Production Economics, Elsevier, vol. 191(C), pages 97-112.
    4. Orlikowski, Wanda J. & Scott, Susan V., 2023. "The digital undertow and institutional displacement: a sociomaterial approach," LSE Research Online Documents on Economics 119271, London School of Economics and Political Science, LSE Library.
    5. Morgan-Thomas, Anna & Dessart, Laurence & Veloutsou, Cleopatra, 2020. "Digital ecosystem and consumer engagement: A socio-technical perspective," Journal of Business Research, Elsevier, vol. 121(C), pages 713-723.
    6. repec:hal:spmain:info:hdl:2441/5fb16v625i8vdbgdiskfbht5i5 is not listed on IDEAS
    7. Karunakaran, Arvind & Orlikowski, Wanda J. & Scott, Susan V., 2022. "Crowd-based accountability: examining how social media commentary reconfigures organizational accountability," LSE Research Online Documents on Economics 114401, London School of Economics and Political Science, LSE Library.
    8. Franck Aggeri, 2017. "How can performativity contribute to management and organization research? Theoretical perspectives and analytical framework [Qu'est-ce que la performativité peut apporter aux recherches en managem," Post-Print hal-01609172, HAL.
    9. Faulconbridge, James R. & Muzio, Daniel, 2021. "Valuation devices and the dynamic legitimacy-performativity nexus: The case of PEP in the English legal profession," Accounting, Organizations and Society, Elsevier, vol. 91(C).
    10. Patrick Gregori & Patrick Holzmann, 2022. "Entrepreneurial practices and the constitution of environmental value for sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 31(7), pages 3302-3317, November.
    11. Menon, Alka V., 2017. "Do online reviews diminish physician authority? The case of cosmetic surgery in the U.S," Social Science & Medicine, Elsevier, vol. 181(C), pages 1-8.
    12. Mennicken, Andrea & Kornberger, Martin, 2021. "Von performativität zu generativität: Bewertung und ihre Folgen im Kontext der Digitalisierung," LSE Research Online Documents on Economics 110925, London School of Economics and Political Science, LSE Library.
    13. Marin, Alejandra & Dass, Mayukh & Boal, Kimberly, 2019. "Critic-buyer effects on valuation of ambiguously appraised products," Journal of Business Research, Elsevier, vol. 103(C), pages 45-55.
    14. Francesca Bellesia & Elisa Mattarelli & Fabiola Bertolotti, 2023. "Algorithms and their Affordances: How Crowdworkers Manage Algorithmic Scores in Online Labour Markets," Journal of Management Studies, Wiley Blackwell, vol. 60(1), pages 1-37, January.
    15. Power, Michael, 2021. "Modelling the microfoundations of the audit society: organizations and the logic of the audit trail," LSE Research Online Documents on Economics 100243, London School of Economics and Political Science, LSE Library.
    16. Wanda J. Orlikowski & Susan V. Scott, 2015. "Exploring Material-Discursive Practices," Journal of Management Studies, Wiley Blackwell, vol. 52(5), pages 697-705, July.
    17. Zhewei Zhang & Youngjin Yoo & Kalle Lyytinen & Aron Lindberg, 2021. "The Unknowability of Autonomous Tools and the Liminal Experience of Their Use," Information Systems Research, INFORMS, vol. 32(4), pages 1192-1213, December.
    18. Rezende, Daniel Carvalho de, 2014. "Politics in Food Markets: alternative modes of qualification and engaging," Brazilian Journal of Rural Economy and Sociology (Revista de Economia e Sociologia Rural-RESR), Sociedade Brasileira de Economia e Sociologia Rural, vol. 52(2), pages 1-14, June.
    19. Pollock, Neil & D’Adderio, Luciana, 2012. "Give me a two-by-two matrix and I will create the market: Rankings, graphic visualisations and sociomateriality," Accounting, Organizations and Society, Elsevier, vol. 37(8), pages 565-586.
    20. Markus Reihlen & Jan‐Florian Schlapfner & Monika Seeger & Hannah Trittin‐Ulbrich, 2022. "Strategic Venturing as Legitimacy Creation: The Case of Sustainability," Journal of Management Studies, Wiley Blackwell, vol. 59(2), pages 417-459, March.
    21. Gerhard Rainer, 2021. "Geographies of qualification in the global fine wine market," Environment and Planning A, , vol. 53(1), pages 95-112, February.
    22. Zeng, Guojun & Cao, Xinning & Lin, Zhibin & Xiao, Sarah H., 2020. "When online reviews meet virtual reality: Effects on consumer hotel booking," Annals of Tourism Research, Elsevier, vol. 81(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:anture:v:58:y:2016:i:c:p:100-113. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/annals-of-tourism-research/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.