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Determinant of Job Satisfaction and Organization Citizenship Behavior in Dki Jakarta Hospital Government

Author

Listed:
  • Alex Zami

    (Sekolah Tinggi Ilmu Ekonomi Y.A.I, Jakarta. Indonesia,)

  • Fransisca Anri Widyayani

    (Universitas Persada Indonesia Y.A.I,, Indonesia.)

  • Kasbuntoro Kasbuntoro

    (Sekolah Tinggi Ilmu Ekonomi Kusuma Negara, Jakarta. Indonesia)

Abstract

The purpose of this research is to find out and to prove empirically whether Transformational Leadership and nursing workload to job satisfaction and its implications on organization citizenship behavior (OCB) nursing DKI Jakarta Hospital Government. To find answers to these questions, there were 7 hypothesis in this study: Transformational Leadership and nursing workload or entirely have an influence on the job satisfaction of nursing DKI Jakarta Hospital Government, as well as the style of Transformational Leadership, nursing workload and job satisfaction partially or entirely affect the organization citizenship behavior (OCB) of nursing DKI Jakarta Hospital Government. The research method was descriptive verification, with a total population of 731 nursing. Number of samples obtained by the method of estimation using rule of thumb with calculation of 5 x 43 = 215 respondents. Where as the research instrument used is observation, literature study and questionnaire. With questionnaire scoring using Likert scale 1 to 5. The analysis technique used was descriptive statistical analysis to describe the data collected without intending to create generally accepted conclusions or generalization. Descriptive analysis was performed using SPSS 22.00 program. The model used in this study was a model of causality or correlation effect. To test the hypothesis proposed in this study, the analysis technique used was Structural Equation Modeling (SEM), operated through LISREL 8.70 program. Based on the analysis, this study used Sub-Structural Equation of R2 0.44 or 44% and Structural Equation of R2 0.70 or 70%, while 30% is affected by other variables that were not explored in this research. Therefore, it was proven that the transformational leadership, nursing workload and job satisfaction significantly influenced partially or entirely organization citizenship behavior (OCB) of nursing DKI Jakarta Hospital Government.

Suggested Citation

  • Alex Zami & Fransisca Anri Widyayani & Kasbuntoro Kasbuntoro, 2019. "Determinant of Job Satisfaction and Organization Citizenship Behavior in Dki Jakarta Hospital Government," International Review of Management and Marketing, Econjournals, vol. 9(2), pages 35-39.
    • Handle: RePEc:eco:journ3:2019-02-6
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    References listed on IDEAS

    as
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    2. Cycyota, Cynthia S. & Ferrante, Claudia J. & Schroeder, Jessica M., 2016. "Corporate social responsibility and employee volunteerism: What do the best companies do?," Business Horizons, Elsevier, vol. 59(3), pages 321-329.
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    More about this item

    Keywords

    Transformasional Leadership; Nursing Workload; Job Satisfaction and Organization Citizenship Behavior;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • N75 - Economic History - - Economic History: Transport, International and Domestic Trade, Energy, and Other Services - - - Asia including Middle East

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