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Reverse Logistics as Source of Competitive Advantages and its Relationship with Total Quality Management

Author

Listed:
  • Antonio MIHI-RAMIREZ

    (School of Economics and Business University of Granada, Spain (EU))

  • Jesús ARTEAGA-ORTIZ

    (School of Economics and Business, University of Las Palmas de Gran Canaria, Spain (EU))

Abstract

This paperwork analyze how Reverse Logistics (RL) provides great benefits like reduction of costs, new opportunities of business and facilitates adaptation to new regulations in the matter of environment, this benefits improves performance of the company and favour their growth. We analyze how companies which have Total Quality Management (TQM) and implanting a Reverse Logistics System (RLS) improve their recovery activities and reusability of materials and products, reduce its costs and improve its enterprise performance.

Suggested Citation

  • Antonio MIHI-RAMIREZ & Jesús ARTEAGA-ORTIZ, 2007. "Reverse Logistics as Source of Competitive Advantages and its Relationship with Total Quality Management," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 99-106.
    • Handle: RePEc:ddj:fseeai:y:2007:i:1:p:99-106
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    References listed on IDEAS

    as
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