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Performance Management Systems – Proposing And Testing A Conceptual Model

Author

Listed:
  • ȘERBAN Radu-Alexandru

    (Lucian Blaga University of Sibiu, Romania)

  • HERCIU Mihaela

    (Lucian Blaga University of Sibiu, Romania)

Abstract

The utility of performance measurement and management system can be said to have been proven, but the problem faced by both the theoreticians and practitioners is to set the right performance indicators. Developed models are tools that managers can use to measure and manage performance, but they need to be tailored to the context. Also, the trend towards using non-financial performance indicators makes it very difficult for managers to design a performance measurement and management system because it involves the integration of qualitative and non-quantitative variables and a profound understanding of the internal and external environment of the company.

Suggested Citation

  • ȘERBAN Radu-Alexandru & HERCIU Mihaela, 2019. "Performance Management Systems – Proposing And Testing A Conceptual Model," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 14(1), pages 231-244, April.
    • Handle: RePEc:blg:journl:v:14:y:2019:i:1:p:231-244
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    File URL: http://eccsf.ulbsibiu.ro/RePEc/blg/journl/14118serban.pdf
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    References listed on IDEAS

    as
    1. Eric O. Olsen & Honggeng Zhou & Denis M.S. Lee & Yoke‐Eng Ng & Chow Chewn Chong & Pean Padunchwit, 2007. "Performance measurement system and relationships with performance results," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 56(7), pages 559-582, September.
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    Cited by:

    1. ȘERBAN Radu-Alexandru & MIHAIU Diana Marieta & HERCIU Mihaela & OGREAN Claudia, 2023. "A Sectoral-Based Approach To The Link Between Financial Performance And Sustainability," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 18(1), pages 367-377, April.

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