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Thriving in the New Normal: The HR Microfoundations of Capabilities for Business Model Innovation. An Integrated Literature Review

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  • Mark Loon
  • Lilian Otaye‐Ebede
  • Jim Stewart

Abstract

Firms need to respond to the increasing competition and change of the current New Normal environment by being more innovative, and especially in developing new business models. This paper seeks to explore how microfoundations, particularly with respect to human resource management, play a key role in facilitating innovation in business models through the development of key needed capabilities. Four themes are identified with respect to business model innovation (BMI) in the New Normal: BMI as an enabler to create and operate across industries and product‐markets; BMI as a mechanism for firms to better navigate changing institutional landscapes; BMI as giving rise to business model portfolios; and concurrent and cumulative innovations that can lead to BMI. This paper also develops a conceptual framework that presents a synoptic view of the five essential capabilities for BMI, which include analogical reasoning, sensemaking, dynamic capabilities, organisational ambidexterity, and organisational learning. Finally, it is shown how the microfoundations of a bespoke, development‐oriented BMI HR architecture can support the advancement of these capabilities and thus contribute to the strategic HR literature.

Suggested Citation

  • Mark Loon & Lilian Otaye‐Ebede & Jim Stewart, 2020. "Thriving in the New Normal: The HR Microfoundations of Capabilities for Business Model Innovation. An Integrated Literature Review," Journal of Management Studies, Wiley Blackwell, vol. 57(3), pages 698-726, May.
    • Handle: RePEc:bla:jomstd:v:57:y:2020:i:3:p:698-726
    DOI: 10.1111/joms.12564
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    Cited by:

    1. Vatankhah, Sanaz & Bamshad, Vahideh & Altinay, Levent & De Vita, Glauco, 2023. "Understanding business model development through the lens of complexity theory: Enablers and barriers," Journal of Business Research, Elsevier, vol. 155(PA).
    2. Scuotto, Veronica & Magni, Domitilla & Palladino, Rosa & Nicotra, Melita, 2022. "Triggering disruptive technology absorptive capacity by CIOs. Explorative research on a micro-foundation lens," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    3. Paul Knott & Chatchai Thnarudee, 2022. "Strategic planning as inter-unit coordination: An in depth case study in Thailand," Asia Pacific Journal of Management, Springer, vol. 39(1), pages 201-224, March.
    4. Zahoor, Nadia & Donbesuur, Francis & Christofi, Michael & Miri, Domnan, 2022. "Technological innovation and employee psychological well-being: The moderating role of employee learning orientation and perceived organizational support," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    5. Latasri Hazarika1 & Deepak Dhayanithy, 2020. "Cognitive perspective to Organizational Innovation: Evidence from F1 racing," Working papers 382, Indian Institute of Management Kozhikode.
    6. Varandas, Cristina & Fernandes, Cristina I. & Veiga, Pedro Mota, 2024. "Human resource management in ambidextrous organisations – A systematic literature review," Technology in Society, Elsevier, vol. 77(C).
    7. Krammer, Sorin M.S., 2022. "Human resource policies and firm innovation: The moderating effects of economic and institutional context," Technovation, Elsevier, vol. 110(C).
    8. Krammer, Sorin, 2021. "Human Resource Policies And Firm Innovation: The Moderating Effects Of Economic And Institutional Context," MPRA Paper 109486, University Library of Munich, Germany.
    9. Palmié, Maximilian & Rüegger, Stephanie & Parida, Vinit, 2023. "Microfoundations in the strategic management of technology and innovation: Definitions, systematic literature review, integrative framework, and research agenda," Journal of Business Research, Elsevier, vol. 154(C).
    10. Somendra Narayan & Jatinder S. Sidhu & Henk W. Volberda, 2021. "From Attention to Action: The Influence of Cognitive and Ideological Diversity in Top Management Teams on Business Model Innovation," Journal of Management Studies, Wiley Blackwell, vol. 58(8), pages 2082-2110, December.
    11. Zahoor, Nadia & Gabriel Pepple, Dennis & Choudrie, Jyoti, 2021. "Entrepreneurial competencies and alliance success: The role of external knowledge absorption and mutual trust," Journal of Business Research, Elsevier, vol. 136(C), pages 440-450.
    12. Fabien Martinez, 2022. "Organizational change in response to environmental complexity: Insights from the business model innovation literature," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2299-2314, July.
    13. Sunny Li Sun & Weilei (Stone) Shi & David Ahlstrom & Li (Rachel) Tian, 2020. "Understanding institutions and entrepreneurship: The microfoundations lens and emerging economies," Asia Pacific Journal of Management, Springer, vol. 37(4), pages 957-979, December.
    14. Maryam Khosravi & Mahmood Yahyazadehfar & Mohsen Alizadeh Sani, 2023. "Economic growth and human capital in Iran: A phenomenological study in a major Central Asian economy," Asia Pacific Journal of Management, Springer, vol. 40(2), pages 645-679, June.
    15. Bencsik, Barbara & Palmié, Maximilian & Parida, Vinit & Wincent, Joakim & Gassmann, Oliver, 2023. "Business models for digital sustainability: Framework, microfoundations of value capture, and empirical evidence from 130 smart city services," Journal of Business Research, Elsevier, vol. 160(C).

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