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Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams

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  • Lionel P. Robert
  • Sangseok You

Abstract

Despite the benefits associated with virtual teams, many people on these teams are unsatisfied with their experience. The goal of this study was to determine how to better facilitate satisfaction through shared leadership, individual trust, and autonomy. Specifically, in this study we sought a better understanding of the effects of shared leadership, team members’ trust, and autonomy on satisfaction. We conducted a study with 163 individuals in 44 virtual teams. The results indicate that shared leadership facilitates satisfaction in virtual teams both directly and indirectly through the promotion of trust. Shared leadership moderated the relationships of individual trust and individual autonomy with satisfaction. Team†level satisfaction was a strong predictor of virtual team performance. We discuss these findings and the implications for theory and design.

Suggested Citation

  • Lionel P. Robert & Sangseok You, 2018. "Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(4), pages 503-513, April.
    • Handle: RePEc:bla:jinfst:v:69:y:2018:i:4:p:503-513
    DOI: 10.1002/asi.23983
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    Cited by:

    1. Gilli, Katharina & Veglio, Valerio & Gunkel, Marjaana & Taras, Vas, 2022. "In search of the Holy Grail in global virtual teams: The mediating role of satisfaction on performance outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 325-337.
    2. Chayanika Bhayana & Vishal Gupta & Kirti Sharda, 2021. "The Role of Shared Leadership in Managing Conflicts in Multigenerational Teams: A Research Framework," Business Perspectives and Research, , vol. 9(2), pages 252-268, May.
    3. Ariba Ramzan & Nayyra Zeb & Sana Mukhtar & Sajid Mushtaq, 2023. "Shared Leadership and Creativity in Teams: Moderating Role of Team Engagement," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(1), pages 72-82, March.
    4. Helena Bulińska-Stangrecka & Anna Bagieńska, 2021. "The Role of Employee Relations in Shaping Job Satisfaction as an Element Promoting Positive Mental Health at Work in the Era of COVID-19," IJERPH, MDPI, vol. 18(4), pages 1-18, February.
    5. Hung, Shiu-Wan & Cheng, Min-Jhih & Hou, Chen-En & Chen, Nai-Rong, 2021. "Inclusion in global virtual teams: Exploring non-spatial proximity and knowledge sharing on innovation," Journal of Business Research, Elsevier, vol. 128(C), pages 599-610.
    6. Jose Arias-Pérez* & Juliana Chacón-Henao & Esteban López-Zapata, 2022. "Liderazgo compartido en equipos directivos y desempeno organizacional: el rol mediador del capital social," Estudios Gerenciales, Universidad Icesi, vol. 38(162), pages 32-44, March.
    7. Vida Davidavičienė & Khaled Al Majzoub & Ieva Meidute-Kavaliauskiene, 2020. "Factors Affecting Knowledge Sharing in Virtual Teams," Sustainability, MDPI, vol. 12(17), pages 1-16, August.

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