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Satisfaction and Repurchase Intentions for Health Insurance Marketplaces: Evidence from a Partnership State

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  • M. Paula Fitzgerald
  • Thomas K. Bias

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  • M. Paula Fitzgerald & Thomas K. Bias, 2016. "Satisfaction and Repurchase Intentions for Health Insurance Marketplaces: Evidence from a Partnership State," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(3), pages 638-651, November.
    • Handle: RePEc:bla:jconsa:v:50:y:2016:i:3:p:638-651
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    File URL: http://hdl.handle.net/10.1111/joca.12088
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    References listed on IDEAS

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    1. Bloemer, JoseM. M. & Kasper, Hans D. P., 1995. "The complex relationship between consumer satisfaction and brand loyalty," Journal of Economic Psychology, Elsevier, vol. 16(2), pages 311-329, July.
    2. Lilliard E. Richardson & Tansel Yilmazer, 2013. "Understanding the Impact of Health Reform on the States: Expansion of Coverage through Medicaid and Exchanges," Journal of Consumer Affairs, Wiley Blackwell, vol. 47(2), pages 191-218, July.
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