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Engagement with Non-State Service Providers in Fragile States: Reconciling State-Building and Service Delivery

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  • Richard Batley
  • Claire Mcloughlin

Abstract

The OECD questions whether non-state services in fragile states may delegitimise the state in the eyes of citizens, arguing that 'state-building' depends on governments' engagement in service management. This article reviews the available evidence to identify what types of engagement are feasible and most likely to contribute to service delivery, or not to damage it. It considers the capacity requirements and the risks associated with state intervention through policy formulation, regulation, contracting and mutual agreements, and concludes by identifying ways of incrementally involving the state, beginning with activities that are least likely to do harm to non-state provision. Copyright (c) The Authors 2010. Journal compilation (c) 2010 Overseas Development Institute..

Suggested Citation

  • Richard Batley & Claire Mcloughlin, 2010. "Engagement with Non-State Service Providers in Fragile States: Reconciling State-Building and Service Delivery," Development Policy Review, Overseas Development Institute, vol. 28(2), pages 131-154, March.
    • Handle: RePEc:bla:devpol:v:28:y:2010:i:2:p:131-154
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    Cited by:

    1. Berman, Eli & Callen, Michael & Gibson, Clark C. & Long, James D. & Rezaee, Arman, 2019. "Election fairness and government legitimacy in Afghanistan," Journal of Economic Behavior & Organization, Elsevier, vol. 168(C), pages 292-317.
    2. Jennings, Michael, 2015. "The precariousness of the franchise state: Voluntary sector health services and international NGOs in Tanzania, 1960s – mid-1980s," Social Science & Medicine, Elsevier, vol. 141(C), pages 1-8.
    3. Axel Dreher & Valentin F. Lang & Sebastian Ziaja, 2017. "Foreign Aid in Areas of Limited Statehood," CESifo Working Paper Series 6340, CESifo.
    4. Scarlato, Margherita, 2012. "Social Enterprise, Capabilities and Development: Lessons from Ecuador," MPRA Paper 37618, University Library of Munich, Germany.
    5. Rodrigues, S.B., 2010. "Towards a New Agenda for the Study of Business Internationalization: Integrating Markets, Institutions and Politics," ERIM Inaugural Address Series Research in Management EIA-2010-043-STR, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam..
    6. Batley, Richard & Mcloughlin, Claire, 2015. "The Politics of Public Services: A Service Characteristics Approach," World Development, Elsevier, vol. 74(C), pages 275-285.
    7. Simone Bertoli & Elisa Ticci, 2012. "A Fragile Guideline to Development Assistance," Development Policy Review, Overseas Development Institute, vol. 30(2), pages 211-230, March.
    8. World Bank Group, 2014. "Strategic Framework for Mainstreaming Citizen Engagement in World Bank Group Operations," World Bank Publications - Books, The World Bank Group, number 21113, December.
    9. Elizabeth Dávid-Barrett & Vladimir Gligorov & Jelena Krstić, 2016. "Corruption Risk and Legitimacy in Outsourced Public Service Provision: Evidence from Serbia," wiiw Balkan Observatory Working Papers 120, The Vienna Institute for International Economic Studies, wiiw.
    10. Wodon, Quentin, 2013. "Faith-inspired, Private Secular, and Public Schools in sub-Saharan Africa: Market Share, Reach to the Poor, Cost, and Satisfaction," MPRA Paper 45363, University Library of Munich, Germany.
    11. Badru Bukenya, 2018. "Are service†delivery NGOs building state capacity in the Global South? Experiences from HIV/AIDS programmes in rural Uganda," Development Policy Review, Overseas Development Institute, vol. 36(S1), pages 378-399, March.
    12. Berman, Eli & Callen, Mike & Gibson, Clark C. & Long, James D. & Rezaee, Arman, 2019. "Election fairness and government legitimacy in Afghanistan," LSE Research Online Documents on Economics 102986, London School of Economics and Political Science, LSE Library.
    13. Willy McCourt, 2018. "Towards “cognitively complex” problem‐solving: Six models of public service reform," Development Policy Review, Overseas Development Institute, vol. 36(S2), pages 748-768, September.
    14. Stel, Nora, 2012. "Entrepreneurship and innovation in a hybrid political order: The case of Lebanon," MERIT Working Papers 2012-078, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    15. Badru Bukenya, 2013. "Are service-delivery NGOs building state capacity in the global South? Experiences from HIV/AIDS programmes in rural Uganda," Global Development Institute Working Paper Series esid-022-13, GDI, The University of Manchester.
    16. Olivier, Jill & Wodon, Quentin, 2012. "Market Share of Faith-inspired Health Care Providers in Africa: Comparing Facilities and Multi-purpose Integrated Household Survey Data," MPRA Paper 45365, University Library of Munich, Germany.
    17. Markus Loewe & Tina Zintl, 2021. "State Fragility, Social Contracts and the Role of Social Protection: Perspectives from the Middle East and North Africa (MENA) Region," Social Sciences, MDPI, vol. 10(12), pages 1-23, November.
    18. Roni Factor & Minah Kang, 2015. "Corruption and population health outcomes: an analysis of data from 133 countries using structural equation modeling," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 60(6), pages 633-641, September.
    19. Witter, Sophie, 2012. "Health financing in fragile and post-conflict states: What do we know and what are the gaps?," Social Science & Medicine, Elsevier, vol. 75(12), pages 2370-2377.
    20. Roger C. Riddell, 2013. "Assessing the Overall Impact of Civil Society on Development at the Country Level: An Exploratory Approach," Development Policy Review, Overseas Development Institute, vol. 31(4), pages 371-396, July.
    21. Arjan de Haan & Ward Warmerdam, 2012. "The politics of aid revisited: a review of evidence on state capacity and elite commitment," Global Development Institute Working Paper Series esid-007-12, GDI, The University of Manchester.

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