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How Satisfied are Employees in Manufacturing Sector in Malaysia?

Author

Listed:
  • Zaherawati Zakaria

    (Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia)

  • Nazni Noordin

    (Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia)

  • Amirah Othman

    (Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia)

  • Mohd Zool Hilmie Mohamed Sawal

    (Faculty of Information Management, Universiti Teknologi MARA, Malaysia)

Abstract

Measuring job satisfaction in the manufacturing sector can be more difficult than in other industries due to the characteristics of the workplace. Physical working conditions, job security, salary, and organisational culture all have a substantial impact on employee happiness in the manufacturing industry. Understanding work satisfaction in Malaysia’s manufacturing sector demands a comprehensive approach that considers the industry’s particular difficulties and considerations. As a result, the researchers chose Bbraun Medical Industry Sdn Bhd, a well-known company in Penang, Malaysia, to investigate employee satisfaction in the Malaysian manufacturing industry. The goal of this study is to investigate the factors that influence job satisfaction among 50 respondents. The study employed the quantitative method of a survey, and the findings indicate that there is a substantial association between job satisfaction with flexibility, nature of work, benefits, and a positive relationship with the supervisor. In their recommendations, the researchers believe that there is potential for improvement in terms of providing welfare and benefits to front-line operators in every industrial industry. By addressing these issues, employees’ job happiness will increase, as will company performance. Perhaps in future research, more studies of job satisfaction will be done in a wider scope of methods, sample size and territories and variables to get more in-depth analysis in various manufacturing industries.

Suggested Citation

  • Zaherawati Zakaria & Nazni Noordin & Amirah Othman & Mohd Zool Hilmie Mohamed Sawal, 2024. "How Satisfied are Employees in Manufacturing Sector in Malaysia?," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(9), pages 1026-1037, September.
  • Handle: RePEc:bcp:journl:v:8:y:2024:i:9:p:1026-1037
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    References listed on IDEAS

    as
    1. Md. Abu Issa Gazi & Md. Aminul Islam & Jakhongir Shaturaev & Bablu Kumar Dhar, 2022. "Effects of Job Satisfaction on Job Performance of Sugar Industrial Workers: Empirical Evidence from Bangladesh," Sustainability, MDPI, vol. 14(21), pages 1-24, October.
    2. Tian-Yu Han & Jian-Wu Bi, 2024. "Exploring the asymmetric relationships between satisfaction factors and overall employee satisfaction in the airline industry," Current Issues in Tourism, Taylor & Francis Journals, vol. 27(14), pages 2325-2344, July.
    3. Claudiu George Bocean & Luminita Popescu & Anca Antoaneta Varzaru & Costin Daniel Avram & Anica Iancu, 2023. "Work-Life Balance and Employee Satisfaction during COVID-19 Pandemic," Sustainability, MDPI, vol. 15(15), pages 1-15, July.
    4. Slamet Riyadi, 2019. "The Influence of Job Satisfaction, Work Environment, Individual Characteristics and Compensation toward Job Stress and Employee Performance," International Review of Management and Marketing, Econjournals, vol. 9(3), pages 93-99.
    Full references (including those not matched with items on IDEAS)

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