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The Influence of Supply Chain Responsiveness Elements on Order Fill Rate in Apparel Industry. A Case Study of Apparel Shops in Harare CBD

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Listed:
  • Fadzai Nyaude

    (Bindura University of Science Education Alumni, Zimbabwe)

  • Davison Maunganidze

    (Global Diplomatic Forum (GDF) Member)

Abstract

The study was focusing on the influence of supply chain responsiveness elements on order fill rate in apparel industry. Three dimensions were proposed and tested. The main objective of the study was to determine the influence of supply chain velocity on order fill rate for apparel shops and develop a framework model that could be used by the apparel industry to improve their supply chain velocity so that they can meet customer demand on time. Other objectives of the study were to determine the influence of supply chain visibility on order fill rate and describe how apparel shops can improve their visibility. The other objective was to determine the influence of supply chain versatility and order fill rate. Causal research design was used to test the relationship between the variables. The sample size used was 151 apparel shops. The study utilized quantitative data collection procedures such as questionnaire. Questionnaire was distributed in person. The Statistical Package for Social Sciences (SPSS) version 20 and STATA14 quantitative software packages were used to analyze quantitative data. The results of the data were presented in the form of tables. The study revealed that supply chain responsiveness elements which are supply chain visibility and supply chain versatility has a positive influence on order fill rate. The findings showed that apparel shops should make all efforts in making sure that necessary resources are available to quickly and efficiently meet customer demand in uncertain markets and also make sure that actors in the supply chain have access to or share information which they consider as key or useful to their operations. However, the study revealed that supply chain velocity has a negative influence on order fill rate. This can happen if the focus on speed results in sacrificing accuracy and quality in order fulfillment.

Suggested Citation

  • Fadzai Nyaude & Davison Maunganidze, 2024. "The Influence of Supply Chain Responsiveness Elements on Order Fill Rate in Apparel Industry. A Case Study of Apparel Shops in Harare CBD," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(7), pages 626-647, July.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:7:p:626-647
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    References listed on IDEAS

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