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The Impact of Mentoring and Role Models on Female Employee Retention in Malaysia’s Logistics and Transportation Industry

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  • Siri Roland Xavier

    (Universiti Tun Abdul Razak)

  • Ratha Letchimanan

    (Universiti Tun Abdul Razak)

Abstract

This study explored the factors influencing female employee retention in Malaysia’s logistics and transportation industry, focusing on work-life balance (WLB), work environment (WE), rewards and compensation (RAC), and the roles of role models and mentoring. Using Social Exchange Theory, a quantitative approach was taken with 455 participants chosen through various sampling methods. The findings revealed that both WLB and RAC positively impact female employee retention (FER), with RAC showing a stronger effect. However, their combined influence was not significant, suggesting they should be addressed separately in retention strategies. A positive work environment also significantly affected FER, but the interaction between WE and RAC did not enhance retention. Role models and mentoring did not moderate the relationships between WLB, WE, RAC, and FER; instead, they function as independent support factors. The study highlighted the representation of Indians in managerial roles, attributing this to factors like higher education, longer tenure, and strong mentorship. Limitations included regional focus and potential response bias. Future research should explore these topics using diverse methodologies. In conclusion, this research contributes to understanding female employee retention in the logistics and transportation industry, underscoring the need for targeted strategies that foster diversity, equality, and inclusion in a predominantly male field.

Suggested Citation

  • Siri Roland Xavier & Ratha Letchimanan, 2024. "The Impact of Mentoring and Role Models on Female Employee Retention in Malaysia’s Logistics and Transportation Industry," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(12), pages 4393-4406, December.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:4393-4406
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    References listed on IDEAS

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    1. Veland Ramadani & Esra Memili & Ramo Palalić & Erick P. C. Chang, 2020. "Human Resource Management in Family Businesses," Springer Texts in Business and Economics, in: Entrepreneurial Family Businesses, chapter 7, pages 121-135, Springer.
    2. Onesmus Kamau & Stephen M.A. Muathe & Lawrence Wainaina, 2021. "Teachers’ Turnover Intentions: Role Of Hrm Practices In Public Secondary Schools In Kenya," Cogent Business & Management, Taylor & Francis Journals, vol. 8(1), pages 1980262-198, January.
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