IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v8y2024i12p2742-2754.html
   My bibliography  Save this article

Unveiling Malaysians’ Future Payment Preferences by Toll Users at Toll Plazas

Author

Listed:
  • Mohammad Nor Izzuddin Amaran

    (Malaysia Institute of Transport (Universiti Teknologi MARA) Selangor, Malaysia.)

  • Siti Zaharah Ishak

    (School Of Civil Engineering (Universiti Teknologi MARA) Institute of Road Safety Research (MIROS) Selangor, Malaysia.)

  • Wan Mazlina Wan Mohamed

    (School Of Mechanical Engineering (Universiti Teknologi MARA) Malaysia Institute of Transport (MITRANS) Selangor, Malaysia.)

Abstract

This study employs time series modeling to forecast Malaysians’ toll payment preferences, providing insights for improving toll plaza management and promoting cashless systems. Results reveal a preference for Touch ‘n Go, with projected growth for MyRFID and Bank Card methods. Findings suggest key strategies for enhancing service efficiency and reducing congestion at Toll Plaza along the North-South Expressways in Malaysia.

Suggested Citation

  • Mohammad Nor Izzuddin Amaran & Siti Zaharah Ishak & Wan Mazlina Wan Mohamed, 2024. "Unveiling Malaysians’ Future Payment Preferences by Toll Users at Toll Plazas," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(12), pages 2742-2754, December.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:2742-2754
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-8-issue-12/2742-2754.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/articles/unveiling-malaysians-future-payment-preferences-by-toll-users-at-toll-plazas/
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:2742-2754. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.