Employee Training and Organisational Performance of Selected Deposit Money Banks in Lagos State, Nigeria

Background: Background: Employee training is a strategic instrument for improving and sustaining organisational performance. The rapidly changing dynamics of an organisation’s operating environment frequently necessitate constant training and retraining of its workforce to keep up with changing dynamics. In addition, the training of the workforce may assist the organisations in overcoming many challenges that the organisation faces, such as poor service, declining profitability, staff attrition, and less value to shareholders. Thus, the purpose of this study was to investigate the effect of employee training on the organisational performance of selected deposit money banks in Lagos State, Nigeria. Methods: A cross-sectional survey research design was used in the study. The population consisted of 450 middle and senior management personnel from the banks chosen for their consistent, exceptional performance in key performance categories such as profitability, quality asset, quality service, and efficiency. Data was collected using a validated questionnaire, and the response rate was 76.9%. The study adopted both descriptive and inferential statistics to analyse the data. Results: The linear regression analysis demonstrated a strong correlation between staff training and the organisation’s performance. The unstandardised coefficient of employee training was 0.257 (p=0.000), indicating that employee training had a statistically significant effect on the organisational performance of the selected deposit money banks. Conclusion: The study concluded that employee training is essential for the growth and development of organisations. The study suggested that bank management should guarantee that its employees receive frequent training, allowing them to acquire new skills that will make them more efficient and productive, keeping up with the changing dynamics of the environment and boosting their competitiveness.