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Impact of Arab Islamic Culture on Employees’ Effectiveness from the Employees’ Perspective in Commercial Banks Case of The Hashemite Kingdom of Jordan

Author

Listed:
  • Alobidyeen Buthina

    (Faculty of Business, Tafila Technical University, Tafila, Jordan)

  • Rowlands Hefin

    (Faculty of Business and Society, University of South Wales, Treforest, Wales)

  • Thomas Brychan

    (Faculty of Business and Society, University of South Wales, Treforest, Wales)

  • Cook Caryn

    (Faculty of Business and Society, University of South Wales, Treforest, Wales)

Abstract

This paper presents part of theoretical and practical analysis of the influence of Arab Islamic culture on employees’ effectiveness in Jordanian commercial banks. It considers two of the Islamic values: Intention (Neyyah) and Justice Trust (Amana) from the employees’ perspective. The influence of religion on both: practices of management and its role in human behaviour within work organizations has been ignored (Ababneh & Avramenko, 2016). This paper tries to fill part of this gap by considering its influence on organizational performance in general and employee’s effectiveness in particular. In a country such as the Hashemite Kingdom of Jordan, religion plays an important role in everyday life, being supported by Government. Interest is in the prevalent behaviour at work and beyond. The question is ‘what’ is the degree of influence of commitment to religious practices? This paper explores the relationship between the dominant religion and management practices in paying particular attention to Arab Islamic culture and employees’ effectiveness. This is an important sector to study, as it plays a key role in supporting societies and is arguably the most important service sector affecting the Jordanian economy. Data was analysed from managers, assistant managers, divisional heads, branch heads and other employees from five commercial banks in the Hashemite Kingdom of Jordan with a sample size of 174. Therefore, descriptive statistics, multiple regression analysis and other statistical tests were utilised to test research hypotheses. The empirical results of the research show there is no statistically significant effect to Intention (Neyyah) and Justice Trust (Amana) on HR performance in the commercial banks in Jordan.

Suggested Citation

  • Alobidyeen Buthina & Rowlands Hefin & Thomas Brychan & Cook Caryn, 2020. "Impact of Arab Islamic Culture on Employees’ Effectiveness from the Employees’ Perspective in Commercial Banks Case of The Hashemite Kingdom of Jordan," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 6(3), pages 162-170.
    • Handle: RePEc:apa:ijbaas:2020:p:162-170
    DOI: 10.20469/ijbas.6.10005-3
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    References listed on IDEAS

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    1. Kevin McQuillan, 2004. "When Does Religion Influence Fertility?," Population and Development Review, The Population Council, Inc., vol. 30(1), pages 25-56, March.
    2. Dirk Akkermans & Anne-Wil Harzing & Arjen Witteloostuijn, 2010. "Cultural Accommodation and Language Priming," Management International Review, Springer, vol. 50(5), pages 559-583, October.
    3. Hayel T. Ababneh & Alex Avramenko, 2016. "Impact of Islamic values on HRM practices: an empirical study of Jordanian universities," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 10(1), pages 1-19.
    4. Saleh Salman, Ali & Zeitun, Rami, 2006. "Islamic Banking Performance in the Middle East: A Case Study of Jordan," Economics Working Papers wp06-21, School of Economics, University of Wollongong, NSW, Australia.
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