IDEAS home Printed from https://ideas.repec.org/a/aio/aucsse/v1y2011i10p15-24.html
   My bibliography  Save this article

Conflict Management Skills In The Workplace – How To Understand And To Manage A Conflict

Author

Listed:
  • Oliviana Bold, Ph. D Student

    (University of Craiova Faculty of Economics and Business Administration Craiova, Romania)

Abstract

The study of the conflict management is an increasing domain in the human resources management analyze, as it contributes to a better understanding of individual and group behavior within an organization. Anyone who is working in an organization probably noticed the existence of conflicts. The more people involved in the communication process, the risk and the expectance that the information be changed or wrong interpreted is more ample, so the communication barriers that are or not aware of, are creating the conflicts. Therefore, this study examines the conflict, the sources of its appearance, the typology of the conflict, emotional intelligence, behavioral states, conflict strategies and its solutions. Conflict is resolved through negotiation of interests, seeking equitable solutions and not through renouncing and giving up relationships. What can we improve? We shouldn’t try to be better than our predecessors or our contemporaries, but we should be better than us.

Suggested Citation

  • Oliviana Bold, Ph. D Student, 2011. "Conflict Management Skills In The Workplace – How To Understand And To Manage A Conflict," Annals of University of Craiova - Economic Sciences Series, University of Craiova, Faculty of Economics and Business Administration, vol. 2(39), pages 15-24, May.
    • Handle: RePEc:aio:aucsse:v:1:y:2011:i:10:p:15-24
    as

    Download full text from publisher

    File URL: http://feaa.ucv.ro/AUCSSE/0039v2-002.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. repec:zbw:bofitp:2002_014 is not listed on IDEAS
    2. Tuuli Koivu, 2002. "Do efficient banking sectors accelerate economic growth in transition countries?," Macroeconomics 0212013, University Library of Munich, Germany.
    3. Jeffery D Amato & Eli M Remolona, 2003. "The credit spread puzzle," BIS Quarterly Review, Bank for International Settlements, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hammami, Yacine & Bahri, Maha, 2016. "On the determinants of expected corporate bond returns in Tunisia," Research in International Business and Finance, Elsevier, vol. 38(C), pages 224-235.
    2. Hsin-Hui Chiu & Eva Wagner, 2020. "CEO Bonus Pay and Firm Credit Risk," International Journal of Risk and Contingency Management (IJRCM), IGI Global, vol. 9(1), pages 1-19, January.
    3. Breuss, Fritz & Fink, Gerhard & Haiss, Peter, 2004. "How well prepared are the New Member States for the European Monetary Union?," Journal of Policy Modeling, Elsevier, vol. 26(7), pages 769-791, October.
    4. Felix Ademola Adeyefa & Marshal Tomola Obamuyi & Olawale Femi Kayode & Owoputi,James Ayodele, 2015. "The Effects of Bank Distress on The Nigerian Economy," International Journal of Finance & Banking Studies, Center for the Strategic Studies in Business and Finance, vol. 4(3), pages 57-68, July.
    5. Nusrat Jahan, 2022. "Macroeconomic Determinants of Corporate Credit Spreads: Evidence from Canada," Carleton Economic Papers 22-07, Carleton University, Department of Economics.
    6. Jacob Gyntelberg & Eli M Remolona, 2006. "Securitisation in Asia and the Pacific: implications for liquidity and credit risks," BIS Quarterly Review, Bank for International Settlements, June.
    7. repec:zbw:bofitp:2012_006 is not listed on IDEAS
    8. Schwieren, C.A.A. & Vendrik, M.C.M. & de Gijsel, P.P., 2004. "The power of competition: reducing or reinforcing discrimination?," Research Memorandum 041, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    9. Günter Franke, 2013. "Known Unknowns in Verbriefungen," Schmalenbach Journal of Business Research, Springer, vol. 65(67), pages 1-34, January.
    10. Guo, Liang, 2013. "Determinants of credit spreads: The role of ambiguity and information uncertainty," The North American Journal of Economics and Finance, Elsevier, vol. 24(C), pages 279-297.
    11. repec:onb:oenbwp:y::i:152:b:1 is not listed on IDEAS
    12. Matthias Weber & John Duffy & Arthur Schram, 2018. "An Experimental Study of Bond Market Pricing," Journal of Finance, American Finance Association, vol. 73(4), pages 1857-1892, August.
    13. Yuta Inoue & Takahiro Tsuchiya, 2011. "Defaultable Bonds via HKA," Papers 1103.4541, arXiv.org.
    14. Samir Kadiric & Arthur Korus, 2019. "The effects of Brexit on credit spreads: Evidence from UK and Eurozone corporate bond markets," International Economics and Economic Policy, Springer, vol. 16(1), pages 65-102, March.
    15. Javed AHMED & Malik Fahim BASHIR, 2016. "An empirical investigation of banking sector development and economic growth in a panel of selected SAARC countries," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania / Editura Economica, vol. 0(2(607), S), pages 65-72, Summer.
    16. Alain Monfort & Fulvio Pegoraro & Jean-Paul Renne & Guillaume Roussellet, 2021. "Affine Modeling of Credit Risk, Pricing of Credit Events, and Contagion," Management Science, INFORMS, vol. 67(6), pages 3674-3693, June.
    17. Gatti, Roberta & Love, Inessa, 2006. "Does access to credit improve productivity ? Evidence from Bulgarian firms," Policy Research Working Paper Series 3921, The World Bank.
    18. Maalaoui Chun, Olfa & Dionne, Georges & François, Pascal, 2014. "Credit spread changes within switching regimes," Journal of Banking & Finance, Elsevier, vol. 49(C), pages 41-55.
    19. repec:zbw:bofitp:2007_005 is not listed on IDEAS
    20. Miguel Cantillo & José Cascante & Guillermo Pastrana, 2022. "Market Power and Market Structure: An Analysis of Costa Rican Banking since 2008," Working Papers 202202, Universidad de Costa Rica, revised Mar 2022.
    21. Shinichi Nishioka & Naohiko Baba, 2004. "Credit Risk Taking by Japanese Investors: Is Skewness Risk Priced in Japanese Corporate Bond Market?," Bank of Japan Working Paper Series 04-E-7, Bank of Japan.
    22. Gimet, Céline & Lagoarde-Segot, Thomas, 2012. "Financial sector development and access to finance. Does size say it all?," Emerging Markets Review, Elsevier, vol. 13(3), pages 316-337.
    23. Claußen, Arndt & Löhr, Sebastian & Rösch, Daniel & Scheule, Harald, 2017. "Valuation of systematic risk in the cross-section of credit default swap spreads," The Quarterly Review of Economics and Finance, Elsevier, vol. 64(C), pages 183-195.

    More about this item

    Keywords

    conflict; interests; behavior; communications; conflicts of interests; transactional analysis.;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M51 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Firm Employment Decisions; Promotions

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aio:aucsse:v:1:y:2011:i:10:p:15-24. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Anca Bandoi The email address of this maintainer does not seem to be valid anymore. Please ask Anca Bandoi to update the entry or send us the correct address (email available below). General contact details of provider: https://edirc.repec.org/data/fecraro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.