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Antecedents of job satisfaction: A study of telecom sector

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  • Riaz, Adnan
  • Ramay, Muhammad

Abstract

This study is based on the assumption that “a happy worker is a productive worker”. The research was conducted to identify the significance of those factors that lead towards job satisfaction and commitment of employees working in the telecom sector of Pakistan. The associations among pay and benefits, performance appraisal system, career development and management, supervision and collegiality and open communication (independent variables) were investigated with job satisfaction (dependent variable). The relationship between job satisfaction (dependent variable) and job commitment (outcome) was also hypothesized. Through questionnaire survey responses from 221 employees working at managerial and non-managerial positions were collected, which showed the significant association of supervision and collegiality and open communication on job satisfaction. Furthermore, job satisfaction was also found highly correlated and dependent upon job commitment. Managerial implications and conclusions are presented based upon these results.

Suggested Citation

  • Riaz, Adnan & Ramay, Muhammad, 2010. "Antecedents of job satisfaction: A study of telecom sector," Perspectives of Innovations, Economics and Business (PIEB), Prague Development Center (PRADEC), vol. 4(1), pages 1-8, February.
    • Handle: RePEc:ags:jrpieb:94662
    DOI: 10.22004/ag.econ.94662
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    References listed on IDEAS

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    1. Michelle Brown, 2001. "Unequal Pay, Unequal Responses? Pay Referents and their Implications for Pay Level Satisfaction," Journal of Management Studies, Wiley Blackwell, vol. 38(6), pages 879-886, September.
    2. AndrewE. Clark & Nicolai Kristensen & Niels Westergård-Nielsen, 2009. "Job Satisfaction and Co-worker Wages: Status or Signal?," Economic Journal, Royal Economic Society, vol. 119(536), pages 430-447, March.
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