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Artificial Intelligence Adoption in the Workplace and Its Impact on the Upskilling and Reskilling Strategies

Author

Listed:
  • Constanta-Nicoleta Bodea

    (Bucharest University of Economic Studies, Romania and National Institute for Economic Research, Romanian Academy, Bucharest, Romania)

  • Mario Paparic

    (Alma Mater Europaea ECM, Maribor, Slovenia and Calor Gas Ireland, Dublin, Ireland)

  • Radu Ioan Mogos

    (Bucharest University of Economic Studies, Romania)

  • Maria-Iuliana Dascalu

    (National University of Science and Technology Politehnica Bucharest, Romania)

Abstract

The technology innovation, especially in the case of artificial intelligence, has significantly transformed the work processes and how they are organised and performed. Even if the adoption of advanced technologies usually leads to a higher work performance, there are risks of negative disruptions in the working systems, such as non-ethical use and social negative effects. The paper presents the results of an ethnographic research conducted by the authors, with the objective to identify the impact of the artificial intelligence adoption in the workplace on the professional knowledge and skills requirements and on the upskilling and reskilling strategies. Three different domains were considered: information technology, education, and scientific research. One relevant conclusion of the research is that knowledge and skills requirements should be studied from multiple perspectives, such as profession dynamics, not only from the technology innovation perspective. The research originality mainly consists in the way in which the concept of the level of upskilling/reskilling importance is defined and applied, based on professional knowledge and skills development requirements. By using the assessed level of upskilling/reskilling importance, strategies and related actions may be defined and undertaken. By substantiating this manner of setting up the upskilling and reskilling strategies and actions, the research has a theoretical and practical impact in the domain of talent management.

Suggested Citation

  • Constanta-Nicoleta Bodea & Mario Paparic & Radu Ioan Mogos & Maria-Iuliana Dascalu, 2024. "Artificial Intelligence Adoption in the Workplace and Its Impact on the Upskilling and Reskilling Strategies," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(65), pages 126-126, February.
    • Handle: RePEc:aes:amfeco:v:26:y:2024:i:65:p:126
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    References listed on IDEAS

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    1. Stephanie Kelley, 2022. "Employee Perceptions of the Effective Adoption of AI Principles," Journal of Business Ethics, Springer, vol. 178(4), pages 871-893, July.
    2. Braganza, Ashley & Chen, Weifeng & Canhoto, Ana & Sap, Serap, 2021. "Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust," Journal of Business Research, Elsevier, vol. 131(C), pages 485-494.
    3. Wim Naudé, 2021. "Artificial intelligence: neither Utopian nor apocalyptic impacts soon," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 30(1), pages 1-23, January.
    4. Milad Mirbabaie & Felix Brünker & Nicholas R. J. Möllmann Frick & Stefan Stieglitz, 2022. "The rise of artificial intelligence – understanding the AI identity threat at the workplace," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 73-99, March.
    5. Yoko E. Fukumura & Julie McLaughlin Gray & Gale M. Lucas & Burcin Becerik-Gerber & Shawn C. Roll, 2021. "Worker Perspectives on Incorporating Artificial Intelligence into Office Workspaces: Implications for the Future of Office Work," IJERPH, MDPI, vol. 18(4), pages 1-15, February.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Mammadov Huseyn & Africa Ruiz-Gandara & Luis Gonzalez-Abril & Isidoro Romero, 2024. "Adoption of Artificial Intelligence in Small and Medium-Sized Enterprises in Spain: The Role of Competences and Skills," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(67), pages 848-848, August.
    2. Nicolae Istudor & Aura-Gabriela Socol & Marius-Corneliu Marinas & Cristian Socol, 2024. "Analysis of the Adequacy of Employees Skills for the Adoption of Artificial Intelligence in Central and Eastern European Countries," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(67), pages 703-703, August.

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    More about this item

    Keywords

    upskilling; reskilling; artificial intelligence; competence; ethnography; talent management;
    All these keywords.

    JEL classification:

    • I25 - Health, Education, and Welfare - - Education - - - Education and Economic Development
    • J21 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Labor Force and Employment, Size, and Structure
    • I29 - Health, Education, and Welfare - - Education - - - Other
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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